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Power Platform Community / Forums / Power Automate / User Names not Showing...
Power Automate
Answered

User Names not Showing from Dynamics 365 on Reminder Email

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Posted on by 15

Hello,

 

I am using the Microsoft Flow template "Send a email notification when a new task is created in Dynamics 365" to create my flow. I have created the flow and added the dynamic content within the body of the email of "Created By" and "Owner" where I want the name of the person who created the task and the current owner of the task to show on the reminder email. However when I receive the reminder email upon creation of a new task in Dynamics 365, instead of showing the name of the person against the "Created By" and "Owner" within the body of the email it shows "2c8a0299-ee3e-e711-8104-e0071b647fd1" which I guess is the user ID.

 

Please can someone help on how I get the actual names of the people to show?

 

Many Thanks,

Dee1 

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  • Verified answer
    v-litu-msft Profile Picture
    Microsoft Employee on at

    Hi @Dee1,

     

    Please use the Get user action of Azure AD connector, put the Unique ID into the action to get user information:

    Annotation 2019-11-27 111938.png

     

    Best Regards,
    Community Support Team _ Lin Tu
    If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

     

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