User Names not Showing from Dynamics 365 on Reminder Email

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Posted on by Dee1

Hello,

I am using the Microsoft Flow template "Send a email notification when a new task is created in Dynamics 365" to create my flow. I have created the flow and added the dynamic content within the body of the email of "Created By" and "Owner" where I want the name of the person who created the task and the current owner of the task to show on the reminder email. However when I receive the reminder email upon creation of a new task in Dynamics 365, instead of showing the name of the person against the "Created By" and "Owner" within the body of the email it shows "2c8a0299-ee3e-e711-8104-e0071b647fd1" which I guess is the user ID.

Please can someone help on how I get the actual names of the people to show?

Many Thanks,

Dee1

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v-litu-msft on at

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Re: User Names not Showing from Dynamics 365 on Reminder Email

Hi @Dee1,

Please use the Get user action of Azure AD connector, put the Unique ID into the action to get user information:

Best Regards,
Community Support Team _ Lin Tu
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