Power Automate

The access token has expired. It's valid from '7/17/2021 11:53:51 PM' and to '7/18/2021 12:58:51 AM'.

(1) Share

Report

Posted on by Community Power Pla...

Hi,

The onedrive create a file action gave this error:

Any suggestions on how to resolve?

Categories:

Using flows

I have the same question (0)

All responses (7)

Answers (0)

Mitanshu 1,650 Moderator on at

Like (1)

Report

From the left navigation rail in Power Automate, go to Data -> Connections.
Find the OneDrive connector and Ssign-in again (most likely Single Sign-On).
This will revalidate your connector.
Now come to the failed run and resubmit.

Alternatively, go to Edit Flow and from the OneDrive action - revalidate the account used for connector using single-sign on.
Please click Accept as solution if my post helped you solve your issue. This will help others find it more readily. It also closes the item. If the content was useful in other ways, please consider giving it Thumbs Up

Was this reply helpful? Yes No
Community Power Pla... on at

Like (1)

Report

Hi @happyume ,

Thank you for helping me. Unfortunately this didn't help.

It's a flow that other people in my organisation are using.

It works for me.

The Ondrive connector is signed in with a service account. I did your check in the service account flow portal as well but the connection is valid.

I haven't shared the onedrive folder that this connector is trying to work in with those users. Could that be the issue?

I'll run a test and report back.

Thanks again.

Regards,

Daniel

Was this reply helpful? Yes No
Mitanshu 1,650 Moderator on at

Like (3)

Report

I assumed that the flow was giving error when you are running it.

I take that for some of your users this is working fine, while not working for a few users - is this correct?

Sharing OneDrive folder is not an issue. You don't have to share that, because OneDrive connector will use User's OneDrive and create ~~PDF~~ file through it.

For the user who is getting this error, most likely they changed their account password and that is when the access token expired.

If your users are initiating the cloud Flow from Power Apps, then can they (who changed their password) reload the Power App so that they see the initial permission screen (consent pop-up)?

Alternatively, can you make this a feature App within your organization so that nobody see the initial permission screen (consent pop-up) when they open the Power App - this way user password change will have no impact on the access token. See https://www.o365dude.com/2019/01/06/bypass-consent-pop-ups-in-powerapps/ for further information.

Please click Accept as solution if my post helped you solve your issue. This will help others find it more readily. It also closes the item. If the content was useful in other ways, please consider giving it Thumbs Up

Was this reply helpful? Yes No
apkoh18 9 on at

Like (1)

Report

I am getting the same error with a service account
I do not have the prompt to validate account
Password for service account is valid

Was this reply helpful? Yes No
Leemillward 7 on at

Like (1)

Report

did you ever get to the bottom of this issue, we are seeing the same error currently?

Was this reply helpful? Yes No
arjun7208 10 on at

Like (1)

Report

We received the same error few days back but it was just for few runs, after which it got fixed automatically and flow is running fine after that. Strange!

Was this reply helpful? Yes No
Suggested answer

hasnainhaider68 47 on at

Like (1)

Report

For issues related to expired access token, user connections, or multi-factor authentication (MFA), please follow these steps:

1. Open an incognito window and log in as the user. This will trigger an Authenticator notification to the app, refreshing the access token.

2. Log in, navigate to the connections, and reconfigure any broken connections. Then, access Power Apps or any other solution and perform a hard refresh of the browser. The issue should be resolved.

The problem arises due to inactive or outdated tokens. Refreshing the token through the Authenticator app will resolve the issue.
Please let me know when this is complete.

Was this reply helpful? Yes No