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Power Platform Community / Forums / Power Automate / Custom Approval Action...
Power Automate
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Custom Approval Actions with Conditions

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Posted on by 59

Hello!  New to Power Automate.

 

Is it possible to create an approval workflow with custom responses - wait for one response, and then use the output of that for another approval workflow.

 

Here's the scenario:  Request for approval initially goes to Supervisor and Manager.  If Manager approves, no need to do anything else, since Manager trumps Supervisor.  If Supervisor responds, must still wait for Manager.

 

After studying the options, it doesn't appear straightforward to accomplish the scenario.

 

I was thinking of using the custom responses - wait for one response and sending to both Supervisor and Manager.  When the first one responds, that approval action is ended. 

 

I could then create another approval action to say If the responder of the first flow was Supervisor, send another approval to Manager, otherwise do nothing.  This time the flow would be Wait for All Responses.  While it's redundant to send another approval request to the Manager, I can't see any other way of doing it.  The supervisor approval is optional, but the manager is mandatory.  Is it possible to put a condition like this on the approval action and base it on the responder in the first approval action.

 

Let me know if you have any ideas.  Thanks!

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  • Rhiassuring Profile Picture
    8,692 Moderator on at

    Hi there - A question: is it mandatory to use the formal Approval, or could it be something custom? (Not fancy, but like, an Actionable Message or even just a SP list with an Approve / Reject toggle.)  I can think up ways with the latter, but not the prior...

  • ConnieMaldonado Profile Picture
    59 on at

    I could probably live with an actionable message, as long as I have can track where we are in the process.

     

    So with the formal approval, it's not possible to retrieve who responded and the response and use that in a subsequent approval flow?

     

    Perhaps I could use the email with options for Supervisor, and Approval with Custom responses for Manager and kick them off at the same time.  Since the Manager must respond, while the Supervisor is optional, the message to the Supervisor is more of a notification that a request has been submitted.

     

    Anyway, I'd love to hear your thoughts on using an actionable message.  There's more to the flow (for Director and then Finance) once I get through the Supervisor/Manager gate, but if I can work out this level, I can work out the others.  Thanks so much!

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