Draft Email Action - Formatting Problem

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Posted on by AS-04061257-0

Hi,

I'm currently experiencing an issue with my automation flow in Power Automate, which drafts emails with selected recipients. When I input text in the body section, I can see that it allows formatting. However, during the test run, the output does not retain the formatting, and the drafted email does not permit any additional formatting.

I've tried basic troubleshooting steps but haven't been able to resolve the issue. Could someone please assist me in finding a solution?

Thanks in advance!

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Tomac 3,953 Moderator on at

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If your email draft only needs basic formatting - line breaks - you can use the Code View button, remove all of the HTML tags present, and just format the email with line breaks:

If you need advanced formatting such as font sizes, bold, etc you will need to use the Send and HTTP Request action to send a Graph request that allows you to format the body of the message with HTML: https://damobird365.com/create-a-draft-email-in-outlook/

This is a limitation of the existing Draft an email message action, where it only allows generation of plaintext drafts.

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Riyaz_riz11 3,893 Super User 2025 Season 2 on at

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Hi,

Use the “Send an email (V2)” or “Create draft” Action

In the action, look for the Body field.

Switch to Code View (the little </> icon in the editor).

Enter your body as HTML.

Example HTML Body:

Hello team, This is a formatted email sent via Power Automate. <ul> <li>Item one</li> <li>Item two</li> </ul> Regards, Your Bot

This ensures you control exactly how formatting appears.

Enable “Is HTML” Setting

In the Send email or Create draft action:

Expand Advanced options.

Set Is HTML = Yes.

This instructs Outlook/Exchange to render the body as HTML.

Test the Flow

After you test, check the draft or sent message—your formatting should now appear exactly as designed.

If I have answered your question, please mark it as the preferred solution ✅ . If you like my response, please give it a Thumbs Up 👍.
Regards,
Riyaz

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