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Flows running inconsistently

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Posted on by Binskit

I am running a flow which saves any attachment to a new email to my dropbox account.

The flow runs at odd intervals - sometimes many times in, say, 5 or 10 minutes and then not for a couple of hours - even though new emails with attachments arrive.

At the moment this means I have to check the last email in outlook and the newest file in dropbox to make sure I've got everything.

how can I make sure that the flow runs at specified intervals - say every 3 minutes - so that I know my dropbox folder is up to date.

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Jessie Chen on at

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Re: Flows running inconsistently

@Binskit We used to have trigger checks based on the Flow license you have. But now there is no such mechanism anymore.

If your flow delays long to trigger, maybe because your flow is throttled.

https://internal.support.services.microsoft.com/en-us/help/4531688/troubleshooting-slow-running-flows

Best Regards

Jessie Chen

Support Engineer

Asia Dynamics 365 Support

Customer Services and Support
rsaikrishna 3,703 on at

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Re: Flows running inconsistently

@Binskit

If my last reply helped solving the issue, can mark it as Accepted Solution. It will help other users to find the solution easily.

regards
Krishna Rachakonda
Binskit 29 on at

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Re: Flows running inconsistently

Thanks that seems to be working
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rsaikrishna 3,703 on at

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Re: Flows running inconsistently

@Binskit

It saves the format it arrives in the email.

Here is the flow I tested and it worked.

Please give a try and let me know if you have any questions.

Regards
Krishna Rachakonda
If my reply helped you solving the issue, please mark the reply as Accepted Solution.
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Binskit 29 on at

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Re: Flows running inconsistently

Its my only flow in the tenancy.
There are not other flows in the account.
I looked into a scheduled flow but the problem is I couldn't see that it would permit me to save the attachment in the format it arrived in.
rsaikrishna 3,703 on at

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Re: Flows running inconsistently

@Binskit

I haven't seen this issue very often but in some tenants, I observed that some simple flows are also unpredictable when they will kick off after the trigger event happens. Sometimes the flow kicks off right away. Some other times, it takes a while. It depends on many things. In your case, a new email is in the email box but the flow is not kicked off immediately.

Do you have many flows in the tenant? Is it happening with other flows in your tenant also? It may also depends on no. of per user flow licenses. If so, raising a support ticket is advisable to identify the issue.

Another workaround:
Creating a scheduled flow which runs on a schedule and reads the emails to perform the desired actions.

Please review above comments and let me know if you have any questions.

Regards
Krishna Rachakonda
If my reply helped you solving the issue, please mark the reply as Accepted Solution.