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Power Platform Community / Forums / Power Automate / Cherwell Service Manag...
Power Automate
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Cherwell Service Management support

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Posted on by glober 4

Hi!

 

Are there any plans to support Cherwell Service Management? I'd personally be interested in the following capabilities:

1. Ability to react on new tickets getting assigned to me

2. Ability to interact with tickets, i.e. adding notes, place on hold, redirect to other queues, tag them as resolved, etc.

 

Thanks!

Categories:
Using connectors
I have the same question (0)
  • Verified answer
    v-monli-msft Profile Picture
    v-monli-msft on at

    Hi,

     

    It seems that Flow doesn't support connection with Cherwell Service Management yet. You can post this idea in the flow idea forum.

     

    https://powerusers.microsoft.com/t5/Flow-Ideas/idb-p/FlowIdeas

     

    Regards,
    Mona Li

  • glober Profile Picture
    glober 4 on at

    Ok, thanks for suggestion. Idea has been submitted:

    https://powerusers.microsoft.com/t5/Flow-Ideas/Cherwell-Service-Management-support/idi-p/20909

     

    Regards,

    Glober

  • Avinash99 Profile Picture
    Avinash99 2 on at
    Hi team,



    I am a freelance person for Cherwell with commited date and time.

    Mostly I am supporting for American based companies.

    If anyone interested please reach ganpatiavinash@gmail.com



    Thanks

    Avinash

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