Announcements
I created a bot and pointed it to a sharepoint site for generative content. It tests okay, no problems, no errors. I published the bot to teams. When I add it in teams it does not respond to any input and returns no answers, not even the rephrase prompt. Any idea where to start looking?
Hello @geofbirchall , Are you using read user entire response node to read user question, Please provide a screenshot of PVA flow to assist further.
HI @ManikandanS i have made no customisations to the default topics. I created a sharepoint site where I consolidated the material the bot should use for generative AI. I tested the bot within the web.powerva.microsoft.com interface and it greeted me and retrieved the correct answers from the sharepoint material. The problem I face is that after publishing to Teams the bot is silent and does not respond. Should I be doing more for the setup than what I have?
I corrected the silence issue by changing the app registration in Azure to multitenant but the bot continues to fail to retrieve an answer as seen in the screenshots above
Generative text flow
Here is the root cause of my issue I believe. What causes this error and how can I correct?
Is this what I need to follow?
https://learn.microsoft.com/en-us/power-virtual-agents/configure-sso-teams
Okay I resolved that error by setting up the teams authentication. I still have my original problem of the teams bot not providing generative answers. The test bot works as it should.
@geofbirchall After you get answer from generative answer, try adding message node and to show the answer to user. I feel this is missing, i may not correct also. But please try this option and see it resolves the issue.
@ManikandanS thanks for responding. I moved the bot to a SharePoint widget and it is answering generative answers. Its just in Teams that it is silent.
Under review
Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.
Congratulations to our community stars!
Expanding mentorship, skilling, and AI innovation
These are the community rock stars!
Stay up to date on forum activity by subscribing.
Haque 128 Super User 2026 Season 2
11manish 126 Super User 2026 Season 2
sannavajjala87 114 Super User 2026 Season 2
