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Power Automate
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What are the recommended steps to fix connection errors when the owner account password is changed?

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Posted on by SergioCano 18

We have a lot of flows that make connections to SharePoint, Teams, Outlook, these connections are managed by a specific service account, we need to document a procedure for handle the change of password to the service account minimizing effort and avoiding editing the flows, it is possible?

I have not found a procedure in the official Microsoft documentation.

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Using connectors
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  • Verified answer
    kierian Profile Picture
    kierian Microsoft Employee on at

    Hello 

    You can try to switch account for these connections to second account then reset password and reset it back to service account or you can update connection after resetting password

     

    Add and manage connections from canvas apps - Power Apps | Microsoft Docs

    Have a good day

     

     

  • Verified answer
    CFernandes Profile Picture
    CFernandes 8,504 Most Valuable Professional on at

    Hey @SergioCano 

     

    Adding some screenshot of Power Automate to backup @kierian answer .You should use the connections tab to fix the connections -

     

    CFernandes_0-1618421571927.png

     

     

    If this reply has answered your question or solved your issue, please mark this question as answered. Answered questions helps users in the future who may have the same issue or question quickly find a resolution via search. If you liked my response, please consider giving it a thumbs up. THANKS!

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