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Power Automate - Using Flows
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Connection not found. Please create a new connection and change your application to use the new connection.

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Hi, 

 

I don't know why I am getting this error.

 

tiemo_123_1-1627390695563.png

 

Can someone help me?

 

 

  • Community Power Platform Member Profile Picture
    on at
    Re: Connection not found. Please create a new connection and change your application to use the new connection.

    Hi @ekarim2020

     

    I think my organization has not given me permissions/authorization to use office 365 outlook. That's why its not working. 

     

    Thank you so much for your help, and helpful suggestions.

  • Community Power Platform Member Profile Picture
    on at
    Re: Connection not found. Please create a new connection and change your application to use the new connection.

    Hi @ekarim2020 

     

    I have tried to attempt this on all browsers. However nothing is working.

     

    tiemo_123_0-1627550159358.png

     

    I currently don't have any flows. I am trying to create one but this is my difficulty.

     

    tiemo_123_1-1627550281135.png

     

     

     

     

  • Ellis Karim Profile Picture
    10,927 Super User 2025 Season 1 on at
    Re: Connection not found. Please create a new connection and change your application to use the new connection.

    That's very odd.

    (1) Can you try a different browser? This is to eliminate any browser related issues - if any.  Try editing and running the flow.

    (2) Provide a screen shot of the flow's Details screen:

    ekarim2020_1-1627485334886.png

    Ellis

     

  • Community Power Platform Member Profile Picture
    on at
    Re: Connection not found. Please create a new connection and change your application to use the new connection.

    Also these buttons do not work, and they don't navigate to anything.

     

    tiemo_123_0-1627475139787.png

     

  • Community Power Platform Member Profile Picture
    on at
    Re: Connection not found. Please create a new connection and change your application to use the new connection.

    Hi @ekarim2020 ,

     

    I followed and added the new connection. However this is is what is displayed.

     

    tiemo_123_0-1627471072611.png

     

  • Ellis Karim Profile Picture
    10,927 Super User 2025 Season 1 on at
    Re: Connection not found. Please create a new connection and change your application to use the new connection.

    This error message seems to be more meaningful than the last one.

    For the above flow (Manual Trigger, Send Mail),   can you click on the "..." in left and check the connection:

    ekarim2020_0-1627465664409.png

    Is there an invalid connection warning displayed?

    Try adding a new connection reference:

    ekarim2020_1-1627466000123.png

    And this time select Use another account, and login with your MS 365 account details:

    ekarim2020_2-1627466327325.png

    Ellis

  • Community Power Platform Member Profile Picture
    on at
    Re: Connection not found. Please create a new connection and change your application to use the new connection.

    Hi @ekarim2020 ,

     

    I have tried to do this but still I get this error.

     

    tiemo_123_0-1627464783394.png

     

  • Ellis Karim Profile Picture
    10,927 Super User 2025 Season 1 on at
    Re: Connection not found. Please create a new connection and change your application to use the new connection.

    For your flow, I would expect to see the "When an item is created" to be the trigger followed by the Send an email action. Can you try the following flow with just two actions:

    ekarim2020_2-1627462130374.png

     And as another test, can you create a new flow and test the Send an email (V2) connector:

    ekarim2020_0-1627461566525.png

    Ellis

  • Community Power Platform Member Profile Picture
    on at
    Re: Connection not found. Please create a new connection and change your application to use the new connection.

    Hi @ekarim2020 ,

     

    I have deleted Office 365 Outlook from the connections.

     

    tiemo_123_0-1627460503648.png

     

    Then added the Office 365 connector. However I still get this error.

     

    tiemo_123_1-1627461020824.png

     

    😞

  • Ellis Karim Profile Picture
    10,927 Super User 2025 Season 1 on at
    Re: Connection not found. Please create a new connection and change your application to use the new connection.

    Can you delete the connection and then add a new connection?

    You can see all the connections for the flow on the details screen:

    ekarim2020_4-1627411797912.png

    Can you also try deleting the send mail action and then re-adding it

     

    The connections in use by Apps and Flows can also be found here:

    ekarim2020_0-1627410537874.pngChoose a connection, then click ... , then select Details:

    ekarim2020_3-1627411475968.png

    Click Flows using this connection are then listed:

    ekarim2020_2-1627411028080.png

    If the connection is working for other flows and apps, then the issue is likely to be with the current flow.

    However, it is usually far quicker to delete the action and re-create it, or start again and create a new flow if it's a short flow, or to use a new copy of the flow using Save As than trying to figure out what's gone wrong.

    Ellis

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