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Session Id : JMjrv4WFnK2ppe/FoqPnEE
Power Automate - Building Flows
Answered

Embedded image in email body not displaying in Outlook Desktop App

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Posted on 31 Mar 2021 09:12:30 by 92

Hey all,

 

As it might be clear from the subject, I have created a flow which sends automatic emails to multiple addresses from a sharepoint list. 

However, the image embedded in the email body doesn't get displayed in the Outlook Desktop App but gets displayed properly in Outlook Web. It looks like the following:

Screenshot 2021-03-31 130821.png

"The linked image cannot be displayed. The file may have been moved, renamed.."

 

I am completely new at this and picked up HTML code I found on a website. Images are below:

HTML CodeHTML Code

 

In email bodyIn email body

 

How do I get it to show up properly in the Outlook Desktop App?

 

I have tried storing the image on Google Drive and changed its permission to "anyone with the link can edit" and have used that link. Still it produces the same result.

  • yashm Profile Picture
    92 on 31 Mar 2021 at 10:33:51
    Re: Embedded image in email body not displaying in Outlook Desktop App

    Haha I do! Because it ended my struggle 😂 (Whoever comes across this thread, please check out Paulie's video for the solution)

  • Paulie78 Profile Picture
    8,407 Super User 2025 Season 1 on 31 Mar 2021 at 10:20:16
    Re: Embedded image in email body not displaying in Outlook Desktop App

    If you like! 🤣

  • yashm Profile Picture
    92 on 31 Mar 2021 at 10:19:15
    Re: Embedded image in email body not displaying in Outlook Desktop App

    Hey @Paulie78, yes I'm the same person! Thanks for your video, the issue is solved. If anyone would like, this is the link to the video:

    https://www.youtube.com/watch?v=LBIxbIj7GEY&t=248s

     

    Should I accept your reply as a solution?

  • Verified answer
    Paulie78 Profile Picture
    8,407 Super User 2025 Season 1 on 31 Mar 2021 at 10:03:36
    Re: Embedded image in email body not displaying in Outlook Desktop App

    @yashm are you the same person that commented on my YouTube channel a minute ago? Did you manage to sort your issue?

  • DamoBird365 Profile Picture
    8,942 Microsoft Employee on 31 Mar 2021 at 09:46:36
    Re: Embedded image in email body not displaying in Outlook Desktop App

    Could you also be missing a " at the end of the src?

     

    See here https://www.w3schools.com/tags/tag_img.asp

     

  • DamoBird365 Profile Picture
    8,942 Microsoft Employee on 31 Mar 2021 at 09:44:51
    Re: Embedded image in email body not displaying in Outlook Desktop App

    Hi @yashm 

     

    I think it will be the URL path which includes sharing in the link /i:/r: will be accessible to you on office.com and therefore outlook.com whereas in the Desktop Client, the file is not accessible.  So you need to make sure it is shared with everyone who is to be able to access it in the Desktop Client by sharing it with all or at least the group.

     

    Have you tried SharePoint?

     

    If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.
    Cheers,
    Damien


    P.S. take a look at my new blog here

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