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Embedded image in email body not displaying in Outlook Desktop App

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Posted on by yashm

Hey all,

As it might be clear from the subject, I have created a flow which sends automatic emails to multiple addresses from a sharepoint list.

However, the image embedded in the email body doesn't get displayed in the Outlook Desktop App but gets displayed properly in Outlook Web. It looks like the following:

Screenshot 2021-03-31 130821.png

"The linked image cannot be displayed. The file may have been moved, renamed.."

I am completely new at this and picked up HTML code I found on a website. Images are below:

HTML Code

In email body

How do I get it to show up properly in the Outlook Desktop App?

I have tried storing the image on Google Drive and changed its permission to "anyone with the link can edit" and have used that link. Still it produces the same result.

Categories:

Building flows

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DamoBird365 8,942 Microsoft Employee on at

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Hi @yashm

I think it will be the URL path which includes sharing in the link /i:/r: will be accessible to you on office.com and therefore outlook.com whereas in the Desktop Client, the file is not accessible. So you need to make sure it is shared with everyone who is to be able to access it in the Desktop Client by sharing it with all or at least the group.

Have you tried SharePoint?

If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.
Cheers,
Damien

P.S. take a look at my new blog here

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DamoBird365 8,942 Microsoft Employee on at

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Could you also be missing a " at the end of the src?

See here https://www.w3schools.com/tags/tag_img.asp

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Paulie78 8,422 Moderator on at

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@yashm are you the same person that commented on my YouTube channel a minute ago? Did you manage to sort your issue?

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yashm 92 on at

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Hey @Paulie78, yes I'm the same person! Thanks for your video, the issue is solved. If anyone would like, this is the link to the video:
https://www.youtube.com/watch?v=LBIxbIj7GEY&t=248s

Should I accept your reply as a solution?

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Paulie78 8,422 Moderator on at

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If you like! 🤣

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yashm 92 on at

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Haha I do! Because it ended my struggle 😂 (Whoever comes across this thread, please check out Paulie's video for the solution)

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