Approval Fails: Requestor Must be Within Organization

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Posted on by VVR

Hello! My flow has been working well for more than a year now but suddenly today MS Flow is prompting that my flow is encountering errors due to INVALID APPROVER (see image). It's weird because the approvers (1) within the organization and using our organization's outlook email; (2) are still the same approvers even prior the error notification prompted.

Can anyone please tell me if there are any updates on MS Flow or how to fix this? I badly need it running again ASAP.

There's an error in your flow preventing the creation of Approvals. Use the link below to learn more about the errors with your flow and/or environment configuration.

Thanks in advance!

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Using flows

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Pstork1 68,739 Most Valuable Professional on at

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How is the flow being triggered and what security context is it running under? The error says the Approval Requestor is invalid, not the Approvers. Has anything changed in terms of how the flow is being run?
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David_MA 12,982 Super User 2025 Season 2 on at

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Have you resolved your issue? As @Pstork1 replied on January 20, the issue is with the requestor and not the approver. It would appear you set the requestor field to someone outside of your organization or the account has been disabled. The requester is listed in the advanced options and is optional. If left empty, the approval is sent from the owner of the flow.

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