Dekstop Flow called from Cloud Flow remains in status Running

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Posted on by SP-16120835-0

Ι have a Cloud Flow that triggers with email and Runs a Desktop Flow which returns the expected result to the cloud flow.

Sometimes, desktop flow remains in status Running even though has completed and returns to the cloud flow an internal server error:

"Encountered internal server error. The tracking Id is 'c7436acf-31d3-48be-859e-f069ffbd2eea'."

Desktop flow last step is: STOP FLOW and according to logs runs always successfully.

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Using flows

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trice602 16,164 Super User 2026 Season 1 on at

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Hi,

In general you don't need a STOP FLOW action and may be the root cause. Let the desktop flow return to the cloud flow and end normally.

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Always glad to help! 💯💯💯💯💯

Tom

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trice602 16,164 Super User 2026 Season 1 on at

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Hey there!

I am following up on this post dekstop flow called from cloud flow remains in status running in this category using flows from 12/16/2024. I know the post is a little older, but it is a common question here so wanted to take a moment and follow-up. I see there have been 1 replies and 1 likes and asking if your question has been answered. If so, please help the community out by completing one or more of the following actions! Thanks in advance!

Easy as 1-2-3 ‼️💯⭐😎🆒🙏

1) Mark a reply as a verified answer - this is essential, and it helps others with the same general question find this thread. ✅

2) You can also mark one of more replies as a verified answer. Please take a moment and give the author credit for volunteering their time. ✌️

3) Like one or more replies. Kudos always greatly appreciated! 👍

Pro tip: if you found your own solution or workaround, feel free to add a reply to your own post and mark it as the solution too! The goal is to get this thread marked with a verified answer by anyone that finds one or more replies helpful!

Again, thanks in advance for reading and responding, always glad to help! Tom 💯💯💯💯💯

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trice602 16,164 Super User 2026 Season 1 on at

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If I can help with anything else please let me know or tag me in a future post, I enjoy reading and answering questions. Always glad to help! Tom 💯💯💯💯💯

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