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Guys, how are you? I needed to know if it is possible to create a business process. In fact, a cancellation and return process involving several areas using power apps and power automate. I wonder if there is any article, or video that helps me with this creation.
Hi @beatrizmoura26,
Yes, there is business processes Flow you could create in Power Automate, you might want to create a business process flow to have everyone handle customer service requests the same way, or to require that people get approval for an invoice before submitting an order. I think this would be what you are finding, you could refer to this doc, I hope it could help you:
https://docs.microsoft.com/en-us/power-automate/business-process-flows-overview
Best Regards,
Community Support Team _ Lin Tu
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