Skip to main content

Notifications

Power Automate - Using Connectors
Answered

Outlook365 connector will not sign in

(0) ShareShare
ReportReport
Posted on by 30

I have had issues with sharing my approval workflow with my company. When I finally got the permissions settings right so that people can see my workflow,  most people cannot sign up their Outlook365 account to start the flow. One person could but the rest not. The "Sign in" link is greyed out. These people are all migrated to outlook365 and I have really no clue what to look for in settings or permissions anymore.

 

FlowNotSigningIn small.jpg

  • Verified answer
    ProcessGirl Profile Picture
    ProcessGirl 30 on at
    Re: Outlook365 connector will not sign in

    For some reason that no one can explain, after three weeks users can all of a sudden sign in their outlook account and start the flow.

    Now I will move on to the issue that they have to have design permission to make the flow update the content approval status, even if they are only starting the workflow. Another not logic issue.

  • Verified answer
    Re: Outlook365 connector will not sign in

    Hi ProcessGirl, 

     

    Please, check with the user if you are able to create a connection with Office 365 Outlook.

     

     

    https://docs.microsoft.com/en-us/power-platform/admin/signup-question-and-answer

  • Verified answer
    manuelstgomes Profile Picture
    manuelstgomes 6,625 on at
    Re: Outlook365 connector will not sign in

    Hi @ProcessGirl 

     

    Office 365 licensing model can be confusing, but I think these people probably are not in the O365 that supports Power Automate.

     

    I'll leave it up to someone from Microsoft to confirm or deny this, but it could be the reason.

     

    If I have answered your question, please mark your post as Solved.
    If you like my response, please give it a Thumbs Up.
    ​
    Cheers
    Manuel

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

Microsoft Kickstarter Events…

Register for Microsoft Kickstarter Events…

Announcing Our 2025 Season 1 Super Users!

A new season of Super Users has arrived, and we are so grateful for the daily…

Announcing Forum Attachment Improvements!

We're excited to announce that attachments for replies in forums and improved…

Leaderboard

#1
WarrenBelz Profile Picture

WarrenBelz 145,666

#2
RandyHayes Profile Picture

RandyHayes 76,287

#3
Pstork1 Profile Picture

Pstork1 64,996

Leaderboard

Featured topics