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Outlook365 connector will not sign in

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Posted on by ProcessGirl

I have had issues with sharing my approval workflow with my company. When I finally got the permissions settings right so that people can see my workflow, most people cannot sign up their Outlook365 account to start the flow. One person could but the rest not. The "Sign in" link is greyed out. These people are all migrated to outlook365 and I have really no clue what to look for in settings or permissions anymore.

FlowNotSigningIn small.jpg

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manuelstgomes 6,625 on at

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Hi @ProcessGirl

Office 365 licensing model can be confusing, but I think these people probably are not in the O365 that supports Power Automate.

I'll leave it up to someone from Microsoft to confirm or deny this, but it could be the reason.

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Cheers
Manuel

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Javier Gallego Microsoft Employee on at

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Hi ProcessGirl,

Please, check with the user if you are able to create a connection with Office 365 Outlook.

https://docs.microsoft.com/en-us/power-platform/admin/signup-question-and-answer

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ProcessGirl 30 on at

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For some reason that no one can explain, after three weeks users can all of a sudden sign in their outlook account and start the flow.
Now I will move on to the issue that they have to have design permission to make the flow update the content approval status, even if they are only starting the workflow. Another not logic issue.

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