Convert Word to PDF Errors - "There was an error accessing the file."

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Posted on by ttripp

Hey all,

I've been trying to find a solution for this flow randomly failing and I'm not having much progress. The goal is too populate a word template based on a form that is filled out, create the file in share point, then convert the word document to a PDF. This works maybe 95% of the time. But I get maybe one or two failures a week where the Convert Word Document to PDF just fails with the following error:

I've read that adding a delay can help make sure the file is created completely before attempting to convert, but I have a 15 second delay right before the conversion; yet I keep getting this bad request, "error accessing the file."

I know the file names and paths should be good because it works SO often. I can almost always re-run the flow with success as well.

Here's the breakdown of whats happening in this scope:

Any help would be greatly appreciated. Thanks!

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MarconettiMarco 3,812 Super User 2024 Season 1 on at

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Re: Convert Word to PDF Errors - "There was an error accessing the file."

Hello @ttripp ,
please refer to the following discussion:
https://powerusers.microsoft.com/t5/General-Power-Automate/Converting-Word-Document-to-PDF-Action-fails/m-p/510820#M47931

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BR,
Marco