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Power Platform Community / Forums / Power Automate / Convert Word to PDF Er...
Power Automate
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Convert Word to PDF Errors - "There was an error accessing the file."

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Hey all,

I've been trying to find a solution for this flow randomly failing and I'm not having much progress. The goal is too populate a word template based on a form that is filled out, create the file in share point, then convert the word document to a PDF. This works maybe 95% of the time. But I get maybe one or two failures a week where the Convert Word Document to PDF just fails with the following error:

 

ttripp_0-1657221534224.png

I've read that adding a delay can help make sure the file is created completely before attempting to convert, but I have a 15 second delay right before the conversion; yet I keep getting this bad request, "error accessing the file."

I know the file names and paths should be good because it works SO often. I can almost always re-run the flow with success as well.

 

Here's the breakdown of whats happening in this scope: 

ttripp_1-1657221619269.png

Any help would be greatly appreciated. Thanks!

 

 

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  • MarconettiMarco Profile Picture
    3,812 Super User 2024 Season 1 on at

    Hello @ttripp ,

    please refer to the following discussion:

    https://powerusers.microsoft.com/t5/General-Power-Automate/Converting-Word-Document-to-PDF-Action-fails/m-p/510820#M47931

     

    If I have answered your question, please mark your post as Solved.
    If you like my response, please give it a Thumbs Up.

    BR,

    Marco

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