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Copilot Studio - General
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StartConversationAsync always return null conversation

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Posted on by Batman2

Hi

  • I'm new here. Not sure if this is the correct location.
  • I'm trying to connect a PVA to Twillio to be used via Whats App.
  • The following code below returns a null:

 

 

 var conversation = await directLineClient.Conversations.StartConversationAsync();

 

 

I'm not sure why. I've create my power virtual agent. I am able to test it in the web browser. But when I run the code from here:

https://www.twilio.com/blog/add-whatsapp-channel-power-virtual-agents-bot-twilio 

I get the null in conversation. I checked the documentation and I cant see anything there as to why it would return a null and not throw an error.

 

Any ideas?

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