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Power Automate - Using Flows
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Emails are getting delayed

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Posted on by 6

Hi, I am running a power automate flow to send emails when someone submits a ticket, but i am having issues in the email delivery. The emails are getting delayed for 2-3 days and sometime i receive same email multiple time or all at once. How can i solve this issue?

  • Anekant Profile Picture
    6 on at
    Re: Emails are getting delayed

    Hi @creativeopinion, I have removed the conditions and applied the trigger conditions. I am gonna monitor this for a few days.

    Unfortunately, i deleted the old automations so i do not have screenshots now.

    Thanks.

  • creativeopinion Profile Picture
    10,385 Super User 2025 Season 1 on at
    Re: Emails are getting delayed

    @Anekant When you just add the Send an Email action—an Apply to Each action should not be added automatically. However, if you insert a dynamic content into the Send an Email action and then an Apply to Each action is being added automatically—this is because you are using a dynamic content that is returning an array of values.

     

    Can you expand your Send an Email action and show me which dynamic content you are adding that is causing the Apply to Each action to be added to your flow?

     

    Also, if you need a flow to trigger when a new item is created and when an item is modified—I believe you'll need to create two separate flows.

  • Anekant Profile Picture
    6 on at
    Re: Emails are getting delayed

    Hi @creativeopinion, when i am adding a mail trigger, the apply to each is automatically applying. 

    The reason of this flow is to trigger email, when someone submits a form and later when the status changes to approved, i am sending a different email.

  • creativeopinion Profile Picture
    10,385 Super User 2025 Season 1 on at
    Re: Emails are getting delayed

    @Anekant Can you provide insight on your flow logic? I'm not understanding the need for the Apply to Each Actions. Your flow trigger will only return a single item. An Apply to Each action isn't necessary in your case. 

     

    Are you looking to just send the details of an item if the item has been updated with a specific status?

     

    If that's the case, you should utilize a trigger action instead to only trigger your flow when a specific status is set.  

     

    Check out this YT Tutorial for more details on how to add Trigger Conditions to your flow: 4 Ways You Can Use Trigger Conditions in Your Microsoft Power Automate Flow

     

    If you are using an Automated Cloud flow trigger in your flow—you need to consider adding trigger conditions.

     

    Do YOU 🫵 know what a trigger condition is? Trigger conditions can be set in most flow triggers. These conditions you set must be true for the trigger to fire. In this Power Automate tutorial, I’m going to show you how to use trigger conditions in your flows to control when your Power Automate flows trigger.

     

    If your plan has flow run limits—you can avoid triggering your flows unnecessarily by using trigger conditions.

     

    I’ll cover four different flow examples that would benefit from trigger conditions:

    ️ Triggering a flow when a column is changed to a specific value

    ️ Triggering a Flow When an Event Updated or Deleted

    ️ Triggering a Flow When a New Folder is Created

    ️ Triggering a Flow When a Specific Email is Received I’ll also show you a trick on how to easily create the expressions needed and give you a few tips on how to troubleshoot your flow.

     

    IN THIS VIDEO:

    Four different flows that would benefit from trigger conditions

    What is a trigger condition?

    How to add a trigger condition to your flow

    How to trigger a flow when a column is changed to a specific value

    How to trigger a flow when an event is updated or Deleted

    How to trigger a flow when a new folder is created

    How to trigger a flow when a specific email is received

    How to troubleshoot a trigger condition

    How to prevent case sensitivity issues with a trigger condition

    How to use the filter array action to easily compose an expression that can be used in a trigger condition

     

    Hope this helps!

    If I helped you solve your problem—please mark my post as a solution .
    Consider giving me a 👍 if you liked my response!

    👉 Level up your Power Automate skills by checking out my tutorials on YouTube
    👉 Tips and Tricks on TikTok and Instagram
  • Anekant Profile Picture
    6 on at
    Re: Emails are getting delayed

    Hi @creativeopinion,

    Here is the screenshot of the flow:

    Anekant_0-1711428787327.png

     

  • creativeopinion Profile Picture
    10,385 Super User 2025 Season 1 on at
    Re: Emails are getting delayed

    @Anekant It would help to see what your flow looks like. If you can upload a screenshot of your flow in the Classic Designer in edit mode. Please expand all your actions to help provide additional insights.

     

    In the meantime you might find these YT Tutorials helpful How to Send a SINGLE EMAIL ✉️ with multiple SharePoint list items | Build THIS Power Automate Flow

     

    IN THIS VIDEO:

     How to send multiple list items in a single email with a Power Automate Flow

     How to create a dynamic date range

     How to use the Convert Time Zone action

     How to use a Filter Query in the Get Items action

    How to count number of items in an array

     How to use the Select action to extract a users display name and email address

     How to create a unique list of email addresses

     How to use the Create HTML Table action

     How to customize the HTML Table with CSS styles

    How to use the Send an email (V2) action

    How to use the Append to String Variable action

    How to create a custom list of items for an email

    How to use the Send an email (V2) action

     

    ---

    How to Send SharePoint List Attachments 📎 via Email with Power Automate

     

    In this Microsoft Power Automate tutorial, I’ll cover how to create a Power Automate flow to send SharePoint list attachments in an email.

     

    This flow will check the SharePoint list to see if an item is marked as Ready to Send and has attachments. I will also cover how to combine multiple attachments to send in a single email.

     

    IN THIS VIDEO:

     How to attach a single SharePoint list attachment to an email

     How to use the Filter Query to Filter SharePoint List Items by a Single Choice Column

     How to use the Filter Array action to Filter SharePoint List Items that have an Attachment

     How to use turn on Pagination and Set a Threshold in the Get Items action

     How to us the Top Count field in the Get Items action

     How to use the Get Attachments Action

     How to avoid the Apply to Each Action

     How to use the Get File Content Action

     How to Edit an Expression

     How to use the Compose Action

     How to Get Multiple SharePoint Attachments

     How to use the Append to Array Variable Action

     

    Hope this helps!

    If I helped you solve your problem—please mark my post as a solution .
    Consider giving me a 👍 if you liked my response!

    👉 Level up your Power Automate skills by checking out my tutorials on YouTube
    👉 Tips and Tricks on TikTok and Instagram

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