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Power Platform Community / Forums / Power Automate / E-mail notifications n...
Power Automate
Answered

E-mail notifications not readable

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Posted on by Microsoft Employee

 

The subject and most of the body of notification e-mails are not readable in MS Outlook. What could be wrong? How to fix it?

It offers to display the content in a web browser. Followed the link using Internet Explorer. Still just some words are readable.

Outlook.pngIntermet explorer.png

 

 

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  • Verified answer
    v-xida-msft Profile Picture
    Microsoft Employee on at

    HI @Anonymous,

     

    Could you please share a screenshot of your flow's configuration?

    Do you want to display the content of the excel file within the email notification?

     

    According to the screenshot that you provided, I think the subject and the body of notification emails are both binary data. I have reproduced your issue on my side and the flow's configuration as below:16.JPGThe flow works as below:17.JPG

     

    There is no way to analyze binary data in Microsoft Flow currently, so I afraid that there is no way to convert the binary data into readable text in Microsoft Flow. If you would like this feature to be added in Microsoft Flow, please submit an idea to Flow Ideas Forum:

    https://powerusers.microsoft.com/t5/Flow-Ideas/idb-p/FlowIdeas

     

    In addition, you could consider take a try to send an email notification with an excel file as the attachment file. I have made a test on my side and please take a try with the following workaround:18.JPG

    The flow works successfully as below:19.JPG

     

    20.JPG

     

     

    Best regards,

    Kris

     

     

     

     

  • Community Power Platform Member Profile Picture
    Microsoft Employee on at

    Thanks a lot for the answer! It helped me to solve the problem.

     

    2018-02-07 10_02_53-Microsoft Edge.png

     

    With those settings I wanted to get file ID, path, overview of content and name of an Excel table after it had been modified. The content itself is not that important. So I changed settings to:

    2018-02-08 16_16_49-Microsoft Edge.png

     

    and received quite a clean notification. Only wish that the path would work as hyperlink to the file in OneDrive for Business.

    2018-02-08 16_18_39-Inbox - karmo.orgmets@pesmel.ee - Outlook.png

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