Limit the User on Microsoft Copilot Studio

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Posted on by Maazz7

I have two questions regarding limiting the user:
1) How does Microsoft Copilot Studio makes sure that a user will not exhaust (25000 messages) in a session. For example: A user starts talking to my bot and keeps on exhausting the messages quota.
2) What if a single user comes at a different time(different sessions) in a single day and exhausts (25000 messages). Is that possible?

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MattJimison 577 Most Valuable Professional on at

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Re: Limit the User on Microsoft Copilot Studio

Hi, @Maazz7 .

I don't believe that Microsoft enforces a message (or previously session) packs quota in real-time. I believe there would be a true-up afterwards if your usage is exceeding what you've purchased and that your bot wouldn't simply stop working once it had reached your quota. However, if you're finding that your usage is higher than your quota, you would need to increase that.

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Cheers,
Matt