Power Platform Community Forum Thread Details

Dear All,

I have an instant flow integrated into a Power App that is triggered when a user clicks a button. When the flow is triggered, an error occurs in the SharePoint 'Get Items' action. This issue does not affect all users but happens randomly to some users at different times. The permissions for the SharePoint site and list are shared with all employees in the organization, yet authorization errors still occur.

Your expert advice is highly appreciated.

Error from token exchange: Runtime call was blocked because connection has error status: Enabled| Error, and sharepointonline is in the block list. Connection errors: [ParameterName: token, Error: Code: Unauthorized, Message: 'Failed to refresh access token for service: sharepointonlinecertificatev2. Correlation Id=1a1b2c3d4-e5f6-7g8h-9i0j-k1l2m3n4o5p6, UTC TimeStamp=9/20/2024 2:55:22 AM, Error: Failed to acquire token from AAD: {\"error\":\"invalid_grant\",\"error_description\":\"AADXXXXXXXXX: The refresh token has expired due to inactivity. The token was issued on 2024-04-26T22:54:06.4616775Z and was inactive for 90.00:00:00. Trace ID: a1b2c3d4-e5f6-7g8h-9i0j-k1l2m3n4o5p6 Correlation ID: a1b2c3d4-e5f6-7g8h-9i0j-k1l2m3n4o5p6 Timestamp: 2024-09-20 02:55:22Z\",\"error_codes\":[700082],\"timestamp\":\"2024-09-20 02:55:22Z\",\"trace_id\":\"a1b2c3d4-e5f6-7g8h-9i0j-k1l2m3n4o5p6\",\"correlation_id\":\"a1b2c3d4-e5f6-7g8h-9i0j-k1l2m3n4o5p6\",\"error_uri\":\"https://login.windows.net/error?code=XXXXXX\"}'