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Auto assign request

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Posted on by rajeshr1

Hi,

When a user submit request using power apps it create a item in SharePoint list (let's call it SP-A) with all entries. I have another share point list (let's call it SP-B) which contains all my team members name and email ID. SharePoint SP-A have a column named Assigned to and Assigned to email, when an item is created in SharePoint SP-A Assigned to and Assigned to email should get update from SharePoint SP-B in a sequence.

For example when first request is submitted it should get assigned to first person in SP-B, 2nd request to second person and it should repeat in loop.

How to do it using power automate?

Thanks and regards,

Rajesh

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abm abm 32,464 Most Valuable Professional on at

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Re: Auto assign request

Hi @rajeshr1

So how do you track who is already assigned or not? Also are there any particular sequence you looking for? Could you post some sample data?

Thanks
rajeshr1 11 on at

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Re: Auto assign request

Thanks for the suggestion, this not what i am looking for.

I need to assign the cases automatically to my team in sequence.
abm abm 32,464 Most Valuable Professional on at

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Re: Auto assign request

Hi @rajeshr1

You may need to think about adding a assigned field (Yes/No) in SharePoint B and once its assigned mark it as Yes. This way you can filter out SharePoint B records assigned field 'No' and set the top record 1 under your filter query.