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Power Platform Community / Forums / Power Automate / Problem while executin...
Power Automate
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Problem while executing action 'ClickImage'. Image not found on screen (Attended mode)

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Posted on by 2
Hi everyone.
My automation is not working in attended mode:
{
"error": {
"code": "MouseAndKeyboard.ImageNotFoundOnScreenError",
"message": "Problem while executing action 'ClickImage'. Image not found on screen. \r\n \r\nMicrosoft.PowerPlatform.PowerAutomate.Desktop.Actions.SDK.ActionException: Image not found on screen.\r\n at Microsoft.Flow.RPA.Desktop.Modules.MouseAndKeyboard.Actions.MoveMouseToImageBase.Execute(ActionContext context)\r\n at Microsoft.Flow.RPA.Desktop.Robin.Engine.Execution.ActionRunner.Run(IActionStatement statement, Dictionary`2 inputArguments, Dictionary`2 outputArguments)\r\n"
}
}
 
It is scheduled to run on my Azure VM every 15 mins to open a certain app and click buttons using OCR. 
When I run it manually on the Azure VM it all working fine, but in attended mode OCR is unable to find a button.
I thought the problem was resolution: my PC has 1920x1080 and the Azure VM 768x1024 (I tried to change it to 1920x1080 but from what I understood it is not possible).
I changed resolution in PAD using: 
<add key="Microsoft.Flow.RPA.UIFlowService.ScreenDefaultResolutionWidth" value="768" />
<add key="Microsoft.Flow.RPA.UIFlowService.ScreenDefaultResolutionHeight" value="1024" />
<add key="Microsoft.Flow.RPA.UIFlowService.ScreenDefaultResolutionScale" value="100" />
 
But it does not work.
Can someone explain why my automation is not working in attended mode?
I have the same question (0)
  • Suggested answer
    Nived_Nambiar Profile Picture
    18,138 Super User 2026 Season 1 on at
    Hi,
     
    since it is in attended mode- could you confirm whether session was active - like already signed in and unlocked ?- Asking as this worked  when run the flow from power automate desktop application. Also make sure the application where the buttons should be in visible area so that bot can click the ui element.
     
    Also i would recommend to use click actions under UI automation rather than using click image as using image may be unreliable sometimes.
     
    Thanks & Regards,
    Nived N

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