Skip to main content

Notifications

Announcements

Welcome to the Power Platform Communities - Lets Get Started!
News and Announcements icon
Community site session details

Community site session details

Session Id :
Power Platform Community / Forums / Power Automate - Power Automate Desktop / Problem while executin...
Power Automate - Power Automate Desktop
Suggested answer

Problem while executing action 'ClickImage'. Image not found on screen (Attended mode)

(0) ShareShare
ReportReport
Posted on by CU20011434-0 2
Hi everyone.
My automation is not working in attended mode:
{
"error": {
"code": "MouseAndKeyboard.ImageNotFoundOnScreenError",
"message": "Problem while executing action 'ClickImage'. Image not found on screen. \r\n \r\nMicrosoft.PowerPlatform.PowerAutomate.Desktop.Actions.SDK.ActionException: Image not found on screen.\r\n at Microsoft.Flow.RPA.Desktop.Modules.MouseAndKeyboard.Actions.MoveMouseToImageBase.Execute(ActionContext context)\r\n at Microsoft.Flow.RPA.Desktop.Robin.Engine.Execution.ActionRunner.Run(IActionStatement statement, Dictionary`2 inputArguments, Dictionary`2 outputArguments)\r\n"
}
}
 
It is scheduled to run on my Azure VM every 15 mins to open a certain app and click buttons using OCR. 
When I run it manually on the Azure VM it all working fine, but in attended mode OCR is unable to find a button.
I thought the problem was resolution: my PC has 1920x1080 and the Azure VM 768x1024 (I tried to change it to 1920x1080 but from what I understood it is not possible).
I changed resolution in PAD using: 
<add key="Microsoft.Flow.RPA.UIFlowService.ScreenDefaultResolutionWidth" value="768" />
<add key="Microsoft.Flow.RPA.UIFlowService.ScreenDefaultResolutionHeight" value="1024" />
<add key="Microsoft.Flow.RPA.UIFlowService.ScreenDefaultResolutionScale" value="100" />
 
But it does not work.
Can someone explain why my automation is not working in attended mode?
Categories:
Process Advisor
  • Suggested answer
    Nived_Nambiar Profile Picture
    Nived_Nambiar 17,621 Super User 2025 Season 1 on at
    Problem while executing action 'ClickImage'. Image not found on screen (Attended mode)
    Hi,
     
    since it is in attended mode- could you confirm whether session was active - like already signed in and unlocked ?- Asking as this worked  when run the flow from power automate desktop application. Also make sure the application where the buttons should be in visible area so that bot can click the ui element.
     
    Also i would recommend to use click actions under UI automation rather than using click image as using image may be unreliable sometimes.
     
    Thanks & Regards,
    Nived N

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

News and Announcements

Welcome to the Power Platform Communities - Lets Get Started!

Quick Links

🌸 Community Spring Festival 2025 Challenge Winners! 🌸

Congratulations to all our community participants!

Warren Belz – Community Spotlight

We are honored to recognize Warren Belz as our May 2025 Community…

Congratulations to the April Top 10 Community Stars!

Thanks for all your good work in the Community!

Leaderboard > Power Automate - Power Automate Desktop

#1
eetuRobo Profile Picture

eetuRobo 66 Super User 2025 Season 1

#2
Nived_Nambiar Profile Picture

Nived_Nambiar 20 Super User 2025 Season 1

#3
CU12050101-0 Profile Picture

CU12050101-0 14

Overall leaderboard

Featured topics

Flows are not visible for users who sign in with their personal accounts
List of actions cheat sheet for Power Automate Desktop

Product updates

Microsoft Power Platform Community release plans