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Switch - Action not matching Case results

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Posted on by Community Power Pla...

Hello,

I have a flow with a switch control triggered by a form, where the switch depends on the answer to one of the questions (Single Choice + "Other" with an empty space, hence the "Default" case).

I have tested the form with an answer that I know matches Case 4, and when the Flow is run it indeed identifies it as matching; however, instead of following the action intended in that Case, it triggers the Default Case action.

Any ideas?

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nageswar_k 14 on at

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Check for the Case Sensitivity and any unwanted spaces for the Case 4..

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Community Power Pla... on at

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I have a Compose action to replace spacing before the switch action:

replace(variables('aplicabilidade'), ' ', '')

("aplicabilidade" being the value extracted from the Form)
and then manually applied the same replacement to the values before adding them to the switch control.

Since (for other than spacing) they are literally copy-paste from the Forms to the Switch, Case Sensitivity should not be an issue...

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nageswar_k 14 on at

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Instead of using replace(variables('aplicabilidade'), ' ', '') use trim(variables('aplicabilidade')), this Trims leading and trailing whitespace from a string.

Go to History, --> Select the flow where you have selected the 4th Case. --> then go to the Switch statement and check what is the value received from the form.

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Community Power Pla... on at

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This is a photo from the history log of my previous run.
Even after the swap from replace to trim the same event happens (matches Case 4 but executes Action from Case 5)

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Community Power Pla... on at

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Removing the Compose Action and manually setting the spacing/formatting in the Cases does not seem to fix it either...

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Sahar-Kalif 20 on at

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Hii,
I had the same problem and found the reason for that
In my case there was invisible character - How can I tell? I took the text and put in on notepad, I played with the keyboard arrows and saw that in the end of the string when I press left - I wouldn't move to the double quate, but the next press it go to the end.
Here is example of my result, just copy to notepad and you will understand: "Boolean"
Once I found it, I copy the invisible char and used replace function to removed it

Hope that's helps,

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Community Power Pla... on at

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Hello,

I ended up redoing the entire Switch action and that fixed it.
While I can no longer test the procedure described in your post, it does seem to be a valid explanation for the error I was encountering.
Thanks!

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