Officeo365Users.UserPhoto / UserPhotoMetadata Error

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Posted on by nbarsley1

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Hi,

I cant seem to be able to work around an error that is received for the o365Users.UserPhoto data when an account is not active anymore. This is the syntax that I'm using:

If(!IsBlank(ThisItem.EmployeeEmail) && Office365Users.UserPhotoMetadata(ThisItem.EmployeeEmail).HasPhoto = true, Office365Users.UserPhoto(ThisItem.EmployeeEmail),'defaultimage')

I tried adding the .HasPhoto check but that also receives the error: Status 404 No user found with the specified id.

Does anyone have any solutions or work arounds?

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Brian Dang 3,976 on at

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Hi @nbarsley1,
It looks like you've wrapped a condition around Office365Users.UserPhoto to avoid a situation where the user account is inactive or they do not have a photo, but it is still receiving a Status 404 error with the ID.

I've formatted your formula below to understand it better:

If(!IsBlank(ThisItem.EmployeeEmail) && Office365Users.UserPhotoMetadata(ThisItem.EmployeeEmail).HasPhoto = true, Office365Users.UserPhoto(ThisItem.EmployeeEmail), 'defaultimage' )

There's two things I'd like you to try:
Can you try UserPhotoV2 instead of UserPhoto?
Instead of EmployeeEmail, can you reference the user's Id?
The result of these changes will look like this:

If(!IsBlank(ThisItem.EmployeeEmail) && Office365Users.UserPhotoMetadata(ThisItem.Id).HasPhoto = true, Office365Users.UserPhotoV2(ThisItem.Id), 'defaultimage' )

Let me know what the result is.

Mr. Dang
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nbarsley1 160 on at

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Hi,
Thanks for the quick response. Unfortunately I have to use EmployeeEmail because we are not saving the employee's ID to our database.
Changing the formula to use UserPhotoV2 didnt cause any problems but we still have an issue with UserPhotoMetaData returning an error. If I take out the UserPhotoMetaData check then the UserPhotoV2 returns an error.

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Brian Dang 3,976 on at

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Ah, so to clarify, you just need to avoid using the function if the user does not exist. I would use a condition where you check if the user is 'in' a gallery or collection that has all the users:

If(ThisItem.EmployeeEmail exactin Gallery1.EmployeeEmail, show this picture, else show default image)

Let me know how that turns out.

Mr. Dang
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nbarsley1 160 on at

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No sorry maybe I wasn't clear.

If a user does not exist in AD I receive an error trying to view their user photo. I have tried a few things to not receive the error, but am unable to catch the error.

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JimmyW 2,567 on at

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@nbarsley1 Did you solve this? I have the same issue.

If( !IsBlank(ThisItem.'Requested By'.Email), If( Office365Users.UserPhotoMetadata(ThisItem.'Requested By'.Email).HasPhoto, Office365Users.UserPhotoV2(ThisItem.'Requested By'.Email), SampleImage ), SampleImage )
If the user have been deleted then it will show an error message

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