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Power Platform Community / Forums / Power Automate / Problem with LiveChat
Power Automate
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Problem with LiveChat

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Posted on by tae

Hello there. I face a problem with the trigger as it doesn't bring me any tags from LiveChat although I use them before closing the conversation. 986876.jpg996876.jpg

Categories:
Using flows
I have the same question (0)
  • v-litu-msft Profile Picture
    v-litu-msft Microsoft Employee on at

    Hi @tae,

     

    How about sharing your Flow configuration? The picture shows properties when a conversation closed, how about when the conversation has not closed, the return value look like?

    If the action still could not get tags, how about use HTTP request to get the list of tags, this is API for LiveChat tags is available here: https://developers.livechatinc.com/beta-docs/management/configuration-api-v2/#tags

    Best Regards,
    Community Support Team _ Lin Tu
    If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

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