Skip to main content

Notifications

Community site session details

Community site session details

Session Id :
Power Automate - Using Flows
Answered

Emails at the end of a workflow are sent twice

(0) ShareShare
ReportReport
Posted on by 93

Hello Community,

 

I created the following workflow to be notified of new, changed, and deleted calendar entries.

Workflow.png
Some of the e-mails come out twice (e.g. when creating an entry at 12:39):

Mails.png

What is the cause here? How do I disable duplicate emails?

  • Verified answer
    PauloFigueiredo Profile Picture
    7 on at
    Re: Emails at the end of a workflow are sent twice

    Problem is not on the send action is on the trigger. try opening the configurations and setting a higher interval on the retry option set the interval to a few seconds should be enough. (i have made it 30 seconds as my flow is very sporadic, you can play a little with numbers to see what works better for you.

    PauloFigueiredo_0-1635864341062.png

    Hope that helps

  • Tobias_S Profile Picture
    93 on at
    Re: Emails at the end of a workflow are sent twice

    @Mira_GhalyI did as proposed, please find the outputs below: One "Test", one "Test" have been created. Both of them caused 2 mails (each).

    Test Result.PNG

     

    The log shows

    Test Result_Log.PNG

     

    And the workflow "debug" content shows:

    Test Result_JSON.PNG

  • Mira Ghaly Profile Picture
    11,409 Super User 2025 Season 1 on at
    Re: Emails at the end of a workflow are sent twice

    @Tobias_S 

    I have made a test at my side and copy and paste sent only once on Copy and paste action,

    Can you check the outputs of the 2 runs to make sure it is the same item.

    Mira_Ghaly_0-1597752982742.png

     

    Mira_Ghaly_0-1597753217931.png

     

     

     

     

  • Tobias_S Profile Picture
    93 on at
    Re: Emails at the end of a workflow are sent twice

    @Mira_Ghalyand @manuelstgomes 

     

    first of all: THANK YOU for your fast replies.

     

    I did a copy of one Outlook Item to another day, so there was no change instead of the copy procedure. But you were right: there are (somehow) two events created in the log file for the same action:

    Protocol.PNG

     

    To answer your question: same copy-paste item (similar operation) but two actions were triggered.

  • manuelstgomes Profile Picture
    6,625 on at
    Re: Emails at the end of a workflow are sent twice

    Hi @Tobias_S 

     

    The reason could be that a person can create an email (the Power Automate is triggered and sends you an email) and then does a minor change to the event (the Power Automate is triggered and sends you the second event).

     

    Are the emails that are being sent for similar operations, for example, create the same event twice? 

     

    Can you please check if and let me know if you have any questions?

     

    If I have answered your question, please mark your post as Solved.
    If you like my response, please give it a Thumbs Up.

    Cheers
    Manuel

  • Mira Ghaly Profile Picture
    11,409 Super User 2025 Season 1 on at
    Re: Emails at the end of a workflow are sent twice

    @Tobias_S 

    Did you check the flow history around this time, can you check if there is 2 triggered runs for the same calendar item?

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

🌸 Community Spring Festival 2025 Challenge 🌸

WIN Power Platform Community Conference 2025 tickets!

Markus Franz – Community Spotlight

We are honored to recognize Markus Franz as our April 2025 Community…

Kudos to the March Top 10 Community Stars!

Thanks for all your good work in the Community!

Leaderboard

#1
WarrenBelz Profile Picture

WarrenBelz 146,601 Most Valuable Professional

#2
RandyHayes Profile Picture

RandyHayes 76,287 Super User 2024 Season 1

#3
Pstork1 Profile Picture

Pstork1 65,946 Most Valuable Professional

Leaderboard

Featured topics

Restore a deleted flow