Adding UI Element is successful, but doesn't add the right UI element. Probably another iframe question

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Posted on 18 Dec 2021 19:00:32 by mattjk

The website is https://www.schwab.com/client-home

I'm trying to select as UI elements the username and password, and the tool is not allowing it, and I'd like to figure out a way to do it. Please know that I have used the "Add UI elements" operation successfully on other websites and it works just fine

This is what I'm doing that isn't working: from the UI elements right pane in PAD, click "Add UI element"

when you click the button, you have the opportunity to hover your mouse over a UI element on the web page. What I'm trying to do is select the "Login ID" field, but the only thing the tool recognizes is the larger area, identified only by "iframe"

So I hold down Ctrl + Left Click and choose "Login ID" then do the entire operation for "Password" and again for the button "Log in"

The tool doesn't recognize them, see the screen show below for Login, Password, and the button Log in, they show up as

which do not work when used in a workflow step.

I've tried this in Chrome as well as Edge, with the respective plug-ins added. I also know how to "Inspect" (in Edge) the element and see the HTML behind it. I could probably figure out a way to identify the element but I'm not sure how to use the tool to do it.

I could use a hand here, thank you so much.

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mattjk 17 on 20 Dec 2021 at 23:43:49

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Re: Adding UI Element is successful, but doesn't add the right UI element. Probably another iframe question

Ok, this is perfect. I followed your steps but they didn't work, but interestingly what happened is that the "Login ID" text field is automatically in focus, so when I simply send the key strokes for :

username{Tab}password{Tab}{Tab}{Return}

And that worked like a charm! It is a fine solution, I will accept it as the solution, and it solves my problem just fine. You crossed your fingers above with the assumption that it doesn't change, but web pages change all the time and things have to be modified. Its part of the environment.

Thank you so much again for submitting this creative solution.
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VJR 7,635 on 19 Dec 2021 at 03:11:31

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Re: Adding UI Element is successful, but doesn't add the right UI element. Probably another iframe question

Hi @mattjk

Working with Iframe and playing with the Inspect elements requires a lot of time and effort and even then at times it causes issues. Probably if someone having worked on something similar can you help you on that.

But if you aren't able to get a solution you can use the last resort of using sendkeys.

Not the exact right way but the "Why Schwab" menu was able to be correctly identified and it was seen that the login box was two TABs after the "Why Schwab" menu and with assumption that this won't change 🤞, so the below worked out fine.