web
You’re offline. This is a read only version of the page.
close
Skip to main content

Announcements

News and Announcements icon
Community site session details

Community site session details

Session Id :
Power Platform Community / Forums / Power Automate / After updating to prem...
Power Automate
Suggested Answer

After updating to premium, automated flow cant find triggers

(1) ShareShare
ReportReport
Posted on by 6
After my company updated to the premium license, I no longer can use the automated cloud flow to build flows. When I click "build an automated flow", it prompts me for the name of the flow & a trigger. The trigger selection is blank & it throws a message saying triggers cannot be found.
 
What is wrong?
CNFT.PNG
Categories:
I have the same question (0)
  • bscarlavai33 Profile Picture
    752 Super User 2026 Season 1 on at
    Very strange, you may have to open a support ticket.
  • DC-13011511-0 Profile Picture
    2 on at
    I didn't update to premium, but I have the same issue.

    Basically, when I create a new automated flow, the 'triggers' are blank.
     
    And as for my existing flows, whenever I try to add a new 'action' it only displays the 'triggers' and some built-in actions.
  • Suggested answer
    Robu1 Profile Picture
    1,608 Super User 2026 Season 1 on at
     
    Thank you for choosing Microsoft Community.
     
    This problem might be related to licensing or configuration settings. Here are a few steps you can try to resolve the issue:
     
    Check License Assignment: Ensure that the premium license is correctly assigned to your user account. You can do this by going to the Power Automate portal and checking your license status under "Settings" > "View My Licenses".
     
    Clear Cache and Cookies: Sometimes, browser cache and cookies can cause issues with loading triggers. Try clearing your browser's cache and cookies, then restart your browser and try again.
    Update Permissions: Make sure that your account has the necessary permissions to create and manage flows. You might need to contact your administrator to verify and update your permissions.
     
    Check for Service Issues: There might be a temporary service issue affecting Power Automate. You can check the Power Platform Service Health page for any ongoing issues.
     
    Contact Support: If the issue persists, you might need to open a support ticket with Microsoft. They can provide more detailed assistance and help resolve any underlying issues with your account or the service.
     
    I hope these steps help you get back on track with building your automated flows!
     
    If this fixes the issue, please mark as resolved to help others with find it.
     
    Happy to help.

    Robu 1
  • BF-04121420-0 Profile Picture
    6 on at
    I dont know how, but I seem to have solved my issue. It may have been cookies / browser cache that needed to be refreshed.
     
    Everything is working now.

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

Introducing the 2026 Season 1 community Super Users

Congratulations to our 2026 Super Users!

Kudos to our 2025 Community Spotlight Honorees

Congratulations to our 2025 community superstars!

Leaderboard > Power Automate

#1
Haque Profile Picture

Haque 308

#2
David_MA Profile Picture

David_MA 256 Super User 2026 Season 1

#3
Expiscornovus Profile Picture

Expiscornovus 226 Most Valuable Professional

Last 30 days Overall leaderboard