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Power Platform Community / Forums / Power Automate / After updating to prem...
Power Automate
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After updating to premium, automated flow cant find triggers

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Posted on by 6
After my company updated to the premium license, I no longer can use the automated cloud flow to build flows. When I click "build an automated flow", it prompts me for the name of the flow & a trigger. The trigger selection is blank & it throws a message saying triggers cannot be found.
 
What is wrong?
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I have the same question (0)
  • bscarlavai33 Profile Picture
    752 Super User 2025 Season 2 on at
    Very strange, you may have to open a support ticket.
  • DC-13011511-0 Profile Picture
    2 on at
    I didn't update to premium, but I have the same issue.

    Basically, when I create a new automated flow, the 'triggers' are blank.
     
    And as for my existing flows, whenever I try to add a new 'action' it only displays the 'triggers' and some built-in actions.
  • Suggested answer
    Robu1 Profile Picture
    1,497 Super User 2025 Season 2 on at
     
    Thank you for choosing Microsoft Community.
     
    This problem might be related to licensing or configuration settings. Here are a few steps you can try to resolve the issue:
     
    Check License Assignment: Ensure that the premium license is correctly assigned to your user account. You can do this by going to the Power Automate portal and checking your license status under "Settings" > "View My Licenses".
     
    Clear Cache and Cookies: Sometimes, browser cache and cookies can cause issues with loading triggers. Try clearing your browser's cache and cookies, then restart your browser and try again.
    Update Permissions: Make sure that your account has the necessary permissions to create and manage flows. You might need to contact your administrator to verify and update your permissions.
     
    Check for Service Issues: There might be a temporary service issue affecting Power Automate. You can check the Power Platform Service Health page for any ongoing issues.
     
    Contact Support: If the issue persists, you might need to open a support ticket with Microsoft. They can provide more detailed assistance and help resolve any underlying issues with your account or the service.
     
    I hope these steps help you get back on track with building your automated flows!
     
    If this fixes the issue, please mark as resolved to help others with find it.
     
    Happy to help.

    Robu 1
  • BF-04121420-0 Profile Picture
    6 on at
    I dont know how, but I seem to have solved my issue. It may have been cookies / browser cache that needed to be refreshed.
     
    Everything is working now.

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