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Power Platform Community / Forums / Power Automate / Don't Want to Resolve ...
Power Automate
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Don't Want to Resolve User Help: "status": 400, "message": "The specified user X could not be found.

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Posted on by 7

How can I get Power Automate to not try to find or resolve every single user from incoming emails?

I just want it to pass the email address without attempting to "find" the sender.

 

I am trying to create a SharePoint List item from incoming emails to a shared mailbox.  It works well when the email comes from a resolvable user.  But it tends to fail when it cannot resolve the user, such as source outside the organization.

OAG_TX_0-1661869320551.png

 

I tried to fix the issue by changing the From field to the expression to make everything lower case, toLower(triggerBody()?['From']).  In that way I preserve the source email address without invoking the From dynamic content function from the email, which seems to trigger an attempt to resolve the sender.

 

Still getting attempts to resolve / find the sender and I don't want that.  I just want it to pass the email address without attempting to "find" the sender.

OAG_TX_1-1661869420969.pngOAG_TX_2-1661869430250.png

 

{

    "statusCode": 400,

    "headers": {

        "Vary": "Origin",

        "X-SharePointHealthScore": "3",

        "X-MS-SPConnector": "1",

        "X-SP-SERVERSTATE": "ReadOnly=0",

        "DATASERVICEVERSION": "3.0",

        "SPClientServiceRequestDuration": "195",

        "X-DataBoundary": "None",

        "X-1DSCollectorUrl": "https://mobile.events.data.microsoft.com/OneCollector/1.0/",

        "X-AriaCollectorURL": "https://browser.pipe.aria.microsoft.com/Collector/3.0/",

        "SPRequestGuid": "e258ca39-7ad3-4c5f-9f6a-4fe40c7fdf05",

        "request-id": "e258ca39-7ad3-4c5f-9f6a-4fe40c7fdf05",

        "MS-CV": "OcpY4tN6X0yfak/kDH/fBQ.0",

        "Strict-Transport-Security": "max-age=31536000",

        "X-FRAME-OPTIONS": "SAMEORIGIN",

        "Content-Security-Policy": "frame-ancestors 'self' teams.microsoft.com *.teams.microsoft.com *.skype.com *.teams.microsoft.us local.teams.office.com *.powerapps.com *.yammer.com *.officeapps.live.com *.office.com *.stream.azure-test.net *.microsoftstream.com *.dynamics.com *.microsoft.com securebroker.sharepointonline.com;",

        "MicrosoftSharePointTeamServices": "16.0.0.22810",

        "X-Content-Type-Options": "nosniff",

        "X-MS-InvokeApp": "1; RequireReadOnly",

        "Timing-Allow-Origin": "*",

        "x-ms-apihub-cached-response": "false",

        "x-ms-apihub-obo": "true",

        "Cache-Control": "max-age=0, private",

        "Date": "Tue, 30 Aug 2022 13:19:11 GMT",

        "P3P": "CP=\"ALL IND DSP COR ADM CONo CUR CUSo IVAo IVDo PSA PSD TAI TELo OUR SAMo CNT COM INT NAV ONL PHY PRE PUR UNI\"",

        "X-AspNet-Version": "4.0.30319",

        "X-Powered-By": "ASP.NET",

        "Content-Length": "242",

        "Content-Type": "application/json",

        "Expires": "Mon, 15 Aug 2022 13:19:11 GMT",

        "Last-Modified": "Tue, 30 Aug 2022 13:19:11 GMT"

    },

    "body": {

        "status": 400,

        "message": "The specified user hchl.fa.sender@workflow.mail.us2.cloud.oracle.com could not be found.\r\nclientRequestId: e258ca39-7ad3-4c5f-9f6a-4fe40c7fdf05\r\nserviceRequestId: e258ca39-7ad3-4c5f-9f6a-4fe40c7fdf05"

    }

}

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I have the same question (0)
  • Verified answer
    okeks Profile Picture
    802 Super User 2024 Season 1 on at

    It looks like your "From" field in the Sharepoint list is of type Person. This requires to put in an address which can be resolved.

    If you just want to store the email address you need to change the type of the column to text.

  • OAG_TX Profile Picture
    7 on at

    OKEKS - that was deceptively genius...and in plain sight...thank you!

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