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Unable to open PowerApps on MAC. Hmmm... Something went wrong.

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Hi,

 

Has anyone ever encountered the error below when opening a PowerApps?  

 

We have a Mac user who received this error:

 

Australia_0-1630475743948.png

 

The user does have valid O365 credentials. Currently only this particular user is seeing this error though.

I have looked in the this troubleshooting guide and tried the following steps but none of them seemed to help.

Troubleshooting startup issues for Power Apps - Power Apps | Microsoft Docs

  1. unchecked the "Prevent cross-site tracking" on Safari
  2. cleared cookies
  3. signed out and re-logged in O365
  4. Tried a different browser, e.g. Firefox for Mac or Chrome for Mac.

 

Any tips/feedback is greatly appreciated.

Thank you.

 

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