Error when using Kaizala upload media from attachment

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Posted on by bkilby

Hi All,

I'm having an issue using the Kaizala - Upload Media from Attachment action. I get the error message:

{"statusCode":500,"headers":{"Access-Control-Allow-Origin":"*","Date":"Wed, 06 Jan 2021 13:21:38 GMT","Content-Length":"175","Content-Type":"application/json"},"body":{"message":"ProcessUploadAttachement: Problem in Parsing the JSON. Unable to cast object of type 'Newtonsoft.Json.Linq.JValue' to type 'Newtonsoft.Json.Linq.JObject'."}}d

In the flow, I'm getting an attachment from an email and trying to post it to Kaizala. I have to first save the attachment in a string variable.

Kaizala Upload.png

If I try to put the contents directly in the media file box, I get:

Media File Direct.png

Flow save failed with code 'OpenApiOperationParameterValidationFailed' and message 'Input parameter 'request' validation failed in workflow operation 'Upload_media_from_attachment_2': The parameter with value '"@items('For_Each_Attachment')?['contentBytes']"' in path 'request/fileContent' with type/format 'String/byte' is not convertible to type/format 'Object'.'.

I saw another user having an issue with uploading media to Kaizala and getting the same error message I'm getting. It was on a separate post that had already been solved, so I wanted to create a new one.

Thanks in advance.

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v-litu-msft Microsoft Employee on at

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Hi @bkilby,

The upload field only supports base64 format code, so you should use Get attachment action to get the Email attachment base64 code, then use it to upload to the Kaizala:

Best Regards,
Community Support Team _ Lin Tu
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

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bkilby 12 on at

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Thanks for your help, but it is still giving the same error message when I try to save.

It's as if the Kaizala upload is looking for an object rather than a string.

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bkilby 12 on at

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I found the answer on another Microsoft certified blog https://mixtricks.net/power-automate/when-new-email-arrives-send-to-kaizala-group/

He uses a object variable to format the proper JSON that the Kaizala action is looking for.

The only change I had to make is in the JSON double quotes have to be added around the Content-Type but not the Content Bytes.
{ "$content-type":"<Attachment Content-Type>", "$content":<Attachment Content Bytes> }

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