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Session Id : 36aHUYs4SmMXy3zrDQ44g7
Power Automate - Building Flows
Answered

Can power automate send an email to a users boss?

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Posted on 28 May 2024 17:48:11 by 36

I'm trying to setup an MS form that has a question for "who submitted this request", where my employee will enter the users email address or first name, last name.  I'm wondering if power automate can find that user within outlook and send an email to their leader?  I have the form built and have an email connector built i'm just curious how i could go about having the direct leader be added to the email without having another line of questioning within the form itself?  Is this doable?   

  • jdash20 Profile Picture
    36 on 29 May 2024 at 13:31:37
    Re: Can power automate send an email to a users boss?

    sorry it was i who misunderstood this actually does exactly what i was looking for 🙂 thank you so much! 

  • Expiscornovus Profile Picture
    31,643 Most Valuable Professional on 29 May 2024 at 13:30:17
    Re: Can power automate send an email to a users boss?

    Hi @jdash20,

     

    Just to double check. What do you mean with leader and can you share a screenshot where in Outlook you can find this information?

     

    I assumed you were talking about somebody's manager. Maybe that is the part I misunderstood?

     

    In my last two replies I was retrieving the manager of the employees email address (provided in the question of the MS Forms form). 

  • jdash20 Profile Picture
    36 on 29 May 2024 at 13:06:01
    Re: Can power automate send an email to a users boss?

    thanks, im probably not explaining it right so i apologize haha.  in a nutshell my employees are filling out these forms when a workorder is built incorrectly.  As part of the form we are asking them to provide the employees email address who built this order incorrectly.  Currently power automate is sending an email out based on the email address provided. 

     

    I was hoping power automate could also find the email address that was provided and somehow provide that persons leaders email address so that we can add it to that email as well.  I hope that makes more sense, sorry. 

  • Verified answer
    Expiscornovus Profile Picture
    31,643 Most Valuable Professional on 29 May 2024 at 12:12:47
    Re: Can power automate send an email to a users boss?

    Hi @jdash20,

     

    Typically this type of information is centrally managed in Entra Id (formerly known as Azure Active Directory) and applications/services like Outlook and Microsoft 365 make use of the same information source.

     

    So, I am not entirely sure why you want to check this in Outlook instead? Unless this are personal contacts which are managed manually? 😀

     

    Btw, you can also use your own question in that same Get Manager (v2) action.

     

    getmanagerv2_question.png

     

    But if it helps, below is an example which uses the Get Contacts (v2) action instead.

     

    getcontactsv2.png

  • jdash20 Profile Picture
    36 on 29 May 2024 at 11:41:47
    Re: Can power automate send an email to a users boss?

    Thanks for the info but i was thinking more so if an answer provided within the form is in the form of an email address, is there a way to use that data to find that email address within outlook and provide their leaders email address?  

  • Expiscornovus Profile Picture
    31,643 Most Valuable Professional on 29 May 2024 at 08:48:10
    Re: Can power automate send an email to a users boss?

    Hi @jdash20,

     

    Normally this information is stored in the profile of a person/Entra Id. Microsoft Forms also knows who submitted the form, unless you have configured it to be an anonymous form (Anyone can respond in the settings). 

     

    If it is not an anonymous form you can use the Responder's Email field in a Get Manager (v2) action.


    Below is an example

     

    getmanagerv2_example.png

     

     

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