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The Knowledge Article details page in the Employee Self-Service Portal template

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Posted on by Alexander Eisenhart

I have an Employee Self-Service Portal template and I want to customize the Knowledge Article details page. I've been hunting for hours but I can't find where the Liquid code exists for the this page.

If I wanted to add new HTML elements to one of the two highlighted areas, where can I find the code behind this page? I'm using a brand new trial of the site template. The Page Template, called Full Page, rewrites to ~/Pages/FullPage.aspx, but I can't find this file / record anywhere.

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Lucas001 2,567 Super User 2026 Season 1 on at

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Hi @aeisenhart,

I guess your website has an url like: yourwebsitename.com/Fullpage or similar, correct?
In some cases you cannot easily find the code snippet or the side, but you can create a /PageCopy to add additional html, css and javascript.

I had a similar problem: https://powerusers.microsoft.com/t5/General-Discussions/Adjust-the-Email-Confirmation-Site-PowerPages/m-p/2233875#M3524 and solved it with the /PageCopy

Hope that helps

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João Santos 323 on at

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I don't believe you can find and/or change that FullPage.aspx. That rewrite functionality relates more to an older functionality of the adx Portals when you could use your own aspx pages I believe (don't have a lot of experience with portals from that era). This article talks a bit about those types of Page Templates.
Nowadays the functionality remains there, but only for the Microsoft created aspx pages and we don't have any visibility of those, even though they're still used on Page Templates of some of the main functionality (like KB articles).
There's some limited editing that can be done to some of those pages by using the trick @Lucas001 mentioned, I've seen it used on the SignIn and Profile pages which are also Rewrite Page Templates. But never used it on the KB Article.
Give it a try and see if it's possible, otherwise I feel like you might have to build your own Template and Web Page from scratch.

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