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Sent reminders until an email is read

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Posted on by alio

I am new in Flow, and i am trying to set up a simple reminder avery 15min until an email has been read.

I have DoUntil loop with a Limit of 5 iterations within an 1hr and within the DO until is an delay of 15min and the sent notification.

The problem is that although the email is read within the 1 hr limit the DoUntil loop does not recognize the read status change and continues until it times out. So i get 5 reminders.

The Sharepoint Get Item i found as possible solution in similar posts i could not relate it to the read status of the email.

Can anyone help?

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v-yamao-msft on at

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Re: Sent reminders until an email is read

Hi @alio ,

Thanks for updating.

Please check if the following configuration will work for you.

Select the dynamic content Is Read from the action Get item within the do-until loop.

Please take a try with it.

Best regards,

Mabel
alio 4 on at

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Re: Sent reminders until an email is read

Here it is again
Forgive me for the inconvenience.
v-yamao-msft on at

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Re: Sent reminders until an email is read

Hi @alio,

The image could not be checked. Could you provide it again?

Best regards,

Mabel
alio 4 on at

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Re: Sent reminders until an email is read

Thank you for the feedback, Here below is the snapshot of my flow.
v-yamao-msft on at

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Re: Sent reminders until an email is read

Hi @alio,

Could you share a screenshot of your flow?

According to your description, I created a flow to check the read status of an email. It seems that within the do-until loop, the read status could not be read by flow.

Please share more details on your flow. I will help confirm it on my side.

Best regards,

Mabel