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Power Platform Community / Forums / Power Automate / PowerAutomate reports ...
Power Automate
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PowerAutomate reports error during approval flow to shared inbox

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Posted on by 97

Hello,

we have created an approval flow. Depending on the metadate, a document has to be approved by a specific person or the email has to go to a departmental mailbox (qpm@ystral.de):

 

Freigabeprozess Fehler_Flow.png

Unfortunately PowerAutomate reports an error:
InvalidApprovalCreateRequestAssignedToNoValidUsers


I suspect that this is related to the shared mailbox. Is it even possible to approve from a shared mailbox or do we have to send the approval mail to a person within the department?

Here is the Active Directory extract for the mailbox in question:

Freigabeprozess Fehler_AD QPM@ystral.de.png


Thanks in Advance,

best Regards

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