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Power Platform Community / Forums / Power Automate / Launch Chrome action i...
Power Automate
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Launch Chrome action is failing when triggering PAD flow via cloud flow in an unattended mode

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Posted on by 7

We have a Desktop flow which is triggered via Cloud flow in an unattended mode. Currently we are facing an error in Launch Chrome action (Problem while executing action 'LaunchChromeCloseDialog'. Failed to assume control of Chrome (Internal error or communication failure). This same problem is coming in every flow which has the Launch Chrome action. We have also tried using the Launch Edge action, but it resulted the same.

Things were working fine earlier but from past few days we are seeing this weird issue.

Also, we have noticed that there are several other flows are failing with a statement something like “waiting in queue”. We think this could possibly be due to the above flow getting stuck in some step and taking longer then the waiting time of other flows in queue but we are not getting any possible solution for these issues.

 

Currently we have Power Automate desktop setup on Windows Server 2019.

 

For the fixes we have tried below blogs but none of the solutions worked for us.
https://learn.microsoft.com/en-us/previous-versions/troubleshoot/winautomation/support-tips/web-automation/failed-to-assume-control-of-chrome-at-launch-new-chrome-action 
https://www.bigmountainanalytics.com/how-to-fix-the-failed-to-assume-control-of-chrome-error-in-power-automate-desktop/ 

Seems like all the settings and configurations are similar as suggested.

 

Kindly suggest some solution as this issue is now getting critical.

 

Thanks in Advance

Aakash Rajput

I have the same question (0)
  • Gidi Profile Picture
    601 on at

    Hi, can you provide the version from Chrome and Power Automate Desktop you are using?

    If you use the latest Chrome version you also need the latest fix for Power Automate Desktop.  

  • Aakash_Rajput Profile Picture
    7 on at

    Hi @Gidi,

    Thanks for your response.

    Actually we have an older version of Power Automate Desktop. There is a new version available but we didn't updated it as there are multiple people publishing the flow and making edits to the existing once, and we need to be sure the update on the Production server where Power Automate Desktop is installed should not cause any failures in existing flow run due to some mismatching of versions between the Server PAD version and users local PAD version. Do you think Updates can cause the problems later, or we need to keep Power Automate Desktop version in sync (Production server and Users local instance). Hope that makes sense.
    Below are the details of version:

    Chrome Version: Version 113.0.5672.92 (Official Build) (64-bit)
    Power Automate Desktop Version: 2.27.177.22340
    Available version for Power Automate Desktop : 2.32.111.23124
    Edge Version: Version 113.0.1774.42 (Official build) (64-bit)

     

    Thanks,

    Aakash Rajput

  • Gidi Profile Picture
    601 on at

    Hi Aakash,

    according to Microsoft announcement the latest patch Build 2304-Update4 needs to be used for the latest Chrome/Edge version 113.

     

    power-automate-desktop/2304-update4 

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