web
You’re offline. This is a read only version of the page.
close
Skip to main content

Announcements

News and Announcements icon
Community site session details

Community site session details

Session Id :
Power Platform Community / Forums / Power Apps / Service Desk Template ...
Power Apps
Answered

Service Desk Template tutorial

(0) ShareShare
ReportReport
Posted on by Microsoft Employee

Hey all! I am trying to create a new PowerApp based on the "Service Desk" template but am experiencing some difficulties. The first is how to properly set the data source to use a SharePoint list or how to link an existing excel file stored in SharePoint etc.. Also, is there a way to link these to Office365 users like the HelpDesk template? I found the tutorial on the "HelpDesk" template easy to follow, but cannot find any similar setup instructions for the Service Desk template. If there is an existing setup tutorial for this template, could someone please point me in the right direction?

Thank you!

Categories:
I have the same question (0)
  • Verified answer
    Community Power Platform Member Profile Picture
    Microsoft Employee on at

    Hi @Anonymous ,

     

    On the left pane you can find "Connection", and then you can search SharePoint or OneDrive or Office365... And then you can link your PowerApps to the list as you wish.

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

Season of Sharing Community Challenge Winners!

Congratulations to our community stars!

Kudos to our 2025 Community Spotlight Honorees

Expanding mentorship, skilling, and AI innovation

Congratulations to the July Top 10 Community Leaders!

These are the community rock stars!

Leaderboard > Power Apps

#1
WarrenBelz Profile Picture

WarrenBelz 377 Most Valuable Professional

#2
11manish Profile Picture

11manish 165 Super User 2026 Season 2

#3
MS.Ragavendar Profile Picture

MS.Ragavendar 110 Super User 2026 Season 2

Last 30 days Overall leaderboard