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Pausing an Automated Flow after It Runs

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Posted on by RB2804

Hello,

I have created a flow that will send an automatic response email to any incoming emails during out of office hours, but there is an issue where it will get caught in an infinite loop of auto responding with a sender if they have their own auto responder set up. I'm looking for a way to pause a flow for around 3 minutes after it sends an email to prevent this from happening, but I can't seem to find a way to do this.

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abm abm 32,506 Most Valuable Professional on at

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Re: Pausing an Automated Flow after It Runs

Hi @RB2804

I did tested this and I can see under the subject tage it automatically put

Could you check the subject contains Automatic reply: then don't send email?

Thanks
VictorIvanidze 12,536 on at

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Re: Pausing an Automated Flow after It Runs

Hi @RB2804, I believe much better solution will be just send your auto-answers from "black hole" address.
Create a distribution group noreply@yourdomain.com with no members and use it as a sender.
RB2804 2 on at

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Re: Pausing an Automated Flow after It Runs

@abm wrote:
Hi @RB2804

Did you checked the delay option

Hi @abm, thank you for your reply.

I did try the delay option, yes but it didn't work how I wanted it to. I have a set of conditions that need to be met by the incoming email before the auto response is sent (between certain times of the day & not from the company's domain). Putting the delay function in before these conditions only means the auto response gets sent 3 minutes later than usual, and putting it after just doesn't actually seem to do anything, auto responses will still go out long before the delay timer has actually finished.
abm abm 32,506 Most Valuable Professional on at

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Re: Pausing an Automated Flow after It Runs

Hi @RB2804

Did you checked the delay option