web
You’re offline. This is a read only version of the page.
close
Skip to main content

Notifications

Announcements

Community site session details

Community site session details

Session Id :
Power Automate
Unanswered

Flow - Ticket system

(0) ShareShare
ReportReport
Posted on by

Hi there!
I am struggling to get this to working so I am hoping that someone more experienced than me can give me a solution.

I've been trying to set-up an automated ticket system within our company system on Teams. So far you can fill out the Form, it makes an Task in the Planing section from 'Tasks to Do' application.
The first problem I'm having is it doesn't put in the description which the user writes in the Form, it is checked in the Flow.
Second problem, the Flow-Bot chat message only sends notification to one user - doesn't matter what user filled out the form. I would like it to send a chat-message to every user(with pre-defined email) that fills out the form as soon as the task is 'finished'.
Last question, is there any way to assign different people to different buckets?

MFamulla_0-1645017837260.png

This flow is the main one to open Tickets.
Second one is for the closing of a Ticket.

MFamulla_1-1645017927579.png

MFamulla_0-1645018758035.png

 

It is in German, but if anyone needs a translation plesae let me know.
Thanks from up!

 

Categories:
I have the same question (0)

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

Forum hierarchy changes are complete!

In our never-ending quest to improve we are simplifying the forum hierarchy…

Ajay Kumar Gannamaneni – Community Spotlight

We are honored to recognize Ajay Kumar Gannamaneni as our Community Spotlight for December…

Leaderboard > Power Automate

#1
Michael E. Gernaey Profile Picture

Michael E. Gernaey 522 Super User 2025 Season 2

#2
Tomac Profile Picture

Tomac 364 Moderator

#3
abm abm Profile Picture

abm abm 243 Most Valuable Professional

Last 30 days Overall leaderboard