Hi Everyone,
I am working on this solution, that emails haloitsm to create a ticket, and I am trying to capture the ticket id from the reply email, but I cannot use the manual flow trigger and then use when new email arrive trigger as well, if I use the when new email trigger only, it doesn't show as a child flow, when trying to use it. Any ideas or suggestion that I can try?
Solution:
When new teams post is added, grab the details and email it to our ticketing system (really wish I could have gotten to use halo APIs but I cannot figure that out)
After it emails halo, it then sends teams and outlook notifications to a list of users
****all above works so far*******
now I want to create a child flow I can call to begin checking for the new email from halo with the ticket id in the subject.
