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Hello.
I have an approval that has more than 5 custom responses. Approval, Exception, Denied, Concern for A (for simplicity sake only using letters), Concern for B, Concern for C and Concern for D. Because the approval responses are limited to 5, is it possible to branch/cascade a response within the approval email?
For example:
If not, do you have any suggestions on a possible solution?
Thank you for your time!!
Hello @Misa ,
I don't believe it's possible, the approval email has just a response and comments field. Maybe you could utilize the comment field somehow - ask the user to input a specific value and then process it, but that would probably affect the user-friendliness of the flow.
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