I get an error message when trying to connect from Power Automate to Microsoft Forms

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Posted on by CU07102350-0

I have a @hotmail.com account, not a school or work account.

I have a form that collects data, that I need to automatically sync to the Onedrive version of the file.

When I try and create a Flow in Power Automate online version using form response as a trigger, it asks me to log in and then I get this error ...

Selected user account does not exist in tenant 'Microsoft Services' and cannot access the application '7ab7862c-4c57-491e-8a45-d52a7e023983' in that tenant. The account needs to be added as an external user in the tenant first. Please use a different account.

Please assist.

Regards

Swampy

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Michael E. Gernaey 53,479 Super User 2025 Season 2 on at

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Hi

You cannot use a hotmail account, when you want to do this for a business tenant, until you go to Azure and invite your Hotmail account as a Guest and then assign them licenses and if need they also need to be added to dataverse environment.,

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CU07102350-0 4 on at

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Thanks Mike, but I do not know how any part of my solution is in a business tenant.

I logged into Forms with my Hotmail account, and I logged into Power Automate with the same account.

I logged into Azure.com with the same account, there are no services or resources allocated. I tried to navigate to subscriptions, and I get this message (which I think indicates the same thing the Form \ Power Automate issue identifies.

{ "sessionId": "524fad9d43064cc19e71874e864616a6", "errors": [ { "errorMessage": "interaction_required: AADSTS16000: User account '{EUII Hidden}' from identity provider 'live.com' does not exist in tenant 'Microsoft Services' and cannot access the application '631d36ba-ddbd-4e88-807a-b8cd54f9b390'(Microsoft_Azure_Billing) in that tenant. The account needs to be added as an external user in the tenant first. Sign out and sign in again with a different Azure Active Directory user account. Trace ID: c4b908e0-5ae0-4318-96ab-76d7f7483300 Correlation ID: 224b2d0c-57b1-45a9-b45b-418738b77e93 Timestamp: 2024-10-08 04:02:53Z", "clientId": "631d36ba-ddbd-4e88-807a-b8cd54f9b390", "scopes": [ "https://graph.windows.net//.default" ] } ] }

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