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Error Message on On Premises Gateway

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Posted on by SanjeevSoni

I am not able to run the Desktop Flow with the Power Automate online

Some of the connections are not authorized yet. If you just created a workflow from a template, please add the authorized connections to your workflow before saving

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Power Automate Desktop

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aminab-msft Microsoft Employee on at

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hello @SanjeevSoni

can you please check the following:
1. in the Power Automate web portal, go to Data > Gateway and see if your gateway is listed there
2. on the gateway list page: hit the ... menu for the gateway you want to use > click Details > read in which region your gateway is currently deployed
3. check that your environment in Power Platform is deployed in the same region as your gateway: click on the wheel in the top right corner of your screen near the picture > click on Admin Center > click on Environments > click on the environment name in the list view > read details of what region it's in

If they don't match, then this is the reason. To fix things, uninstall your gateway and reinstall it in the right region.

Hope this helps! let us know if it doesn't so we can assist further. If it does, feel free to mark this answer as the solution!

Happy Automation,
Amina

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SanjeevSoni 28 on at

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Hi Amina
Thanks for reply.

I tried the steps, I could not find the region in the gateway I found in the Admin.

Below are the snapshots attached. Please suggest what shall I check

Thanks again

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Pavel_NaNoi 1,074 on at

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Hey just a quick question, can you check whether or not you have windows 10 pro or not? if you have the home version you can't link power automate and PAD (which is pretty silly imo but thats how it is)

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SanjeevSoni 28 on at

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Dear @Pavel_NaNoi and @aminab-msft

Thanks, fo your reply, I am running Windows 10 Home edition,
I had run the gateway on my machine for Power Apps, and it worked well.
But now I trying to connect my power automate, But I am not able to connect.

Please assist me to setup

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Pavel_NaNoi 1,074 on at

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If you go to Data - Connections - New Connection - Search for Desktop flows in power automate and try to create a connection to your gateway like that it will very likely tell you that you need at least windows 10 pro / server 2016 /server 2019 to connect.
However, I'm not 100% about the power apps thing so just in case I'm wrong and its just Microsoft forgetting to clean up old text, re-install power automate desktop and make sure its the latest version, if it is, in its settings (cog wheel button) it should have an "Machine (Preview)" option, which is an option that allows you to connect to your machine without a gateway and if that's blanked out (even after a reinstall) then I'm fairly certain its a windows thing. What's actually being an issue in this case is that there is no UiFlowService service being ran so there's nothing to connect with.

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SanjeevSoni 28 on at

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Dear @Pavel_NaNoi I have checked at Gateway, below the snapshot, There are green ticks,

we wanted to run the desktop flow from the cloud flow

Below is the message

Below is the connection details.

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Pavel_NaNoi 1,074 on at

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I know its confusing but while yes, you are connecting to the gateway and everything's fine there, you are not connecting to a service that comes installed with power automat desktop called "UiFlowsService" you can probably check in task manager to see that its not in there and that's causing that specific issue that you're having.
the reason for this is the following that you can find on the Microsoft website -
(if you cant read it, here's the link https://docs.microsoft.com/en-us/power-automate/desktop-flows/setup)
However! This might be out-dated, so just in case, please re-install Power automate desktop to its latest version if you haven't already (its quick and you don't lose any flows, don't worry) and use this following option instead of the gateway -

I hope this helps, maybe somebody else has some better hints but that's the most I can do 😓

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aminab-msft Microsoft Employee on at

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hello @SanjeevSoni

if you have Windows 10 Home, you can do automations on your machine, and triggered by a click of the play button on the Power Automate Desktop console. You can trigger desktop flows from the cloud using the Power Automate Per User with RPA trial.

As for reading which region is the gateway in, it's my bad. You can view it in the gateway app, like in the screenshot above: Check if the gateway is in the right region (microsoft.com)

I hope this helps. Please do give the trial a try (haha). Pricing | Microsoft Power Automate. Let me know if you have a hard time getting the trial.

if it helps, feel free to mark this answer as a solution. If not, please do reach out so we can be of assistance!

Happy Automation,
Your Power Automate team

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SanjeevSoni 28 on at

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Please explain, what shall be provided for:

Domain
User

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SanjeevSoni 28 on at

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How do I know that I have a premium connector or not for running Desktop Flow

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