Skip to main content
Community site session details

Community site session details

Session Id :
Power Automate - Using Connectors
Answered

PowerApps \ Automate not seeing On-Prem Gateway

(0) ShareShare
ReportReport
Posted on by 17

Having looked at some similar questions on here i think this may be down to region \ environment settings across different applications but i don't want to dive in and break anything,

We have an On-Prem data gateway installed that services Power BI, has worked fine since install,

It is now visible to Apps or Automate

 

Power BI shows 'Date stored in' UK South

KeithD_0-1647518980357.png

 

Within Power Automate it shows as the environment being 'Company (Default)'

KeithD_2-1647518574750.png

The Gateway shows Power BI as 'Default Environment' & Apps \ Automate as 'UK South'

KeithD_1-1647518497059.png

 

To me the Gateway settings seem back to front for what the applications say and this is why im confused.

Can anyone clarify if this looks correct or what i need to change?

Are there license levels required to connect to an on-prem gateway from Automate? The account in use currently has Microsoft Power Automate Free & Power Automate for Office 365 via an Office E1 license.

 

Thank You

 

 

 

  • KeithD Profile Picture
    17 on at
    Re: PowerApps \ Automate not seeing On-Prem Gateway

    Thank you that makes sense, I will look at getting a Premium license on our main Power Automate account.

  • Verified answer
    v-jefferni Profile Picture
    on at
    Re: PowerApps \ Automate not seeing On-Prem Gateway

    Hi @KeithD ,

     

    You will need a premium license to access to on-prem data though gateway:

    https://docs.microsoft.com/en-us/powerapps/maker/canvas-apps/gateway-management#prerequisites

    https://community.powerbi.com/t5/Desktop/Powerapps-Gateway-issue/td-p/1688322

     

    Hope this helps.

     

    Best regards,

    Community Support Team _ Jeffer Ni
    If this post helps, then please consider Accept it as the solution to help the other members find it.

     

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

Paul Stork – Community Spotlight

We are honored to recognize Paul Stork as our July 2025 Community…

Congratulations to the June Top 10 Community Leaders!

These are the community rock stars!

Announcing the Engage with the Community forum!

This forum is your space to connect, share, and grow!

Leaderboard > Power Automate

#1
Michael E. Gernaey Profile Picture

Michael E. Gernaey 497 Super User 2025 Season 1

#2
David_MA Profile Picture

David_MA 436 Super User 2025 Season 1

#3
Riyaz_riz11 Profile Picture

Riyaz_riz11 244 Super User 2025 Season 1

Featured topics