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PowerApps \ Automate not seeing On-Prem Gateway

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Posted on by KeithD

Having looked at some similar questions on here i think this may be down to region \ environment settings across different applications but i don't want to dive in and break anything,

We have an On-Prem data gateway installed that services Power BI, has worked fine since install,

It is now visible to Apps or Automate

Power BI shows 'Date stored in' UK South

Within Power Automate it shows as the environment being 'Company (Default)'

The Gateway shows Power BI as 'Default Environment' & Apps \ Automate as 'UK South'

To me the Gateway settings seem back to front for what the applications say and this is why im confused.

Can anyone clarify if this looks correct or what i need to change?

Are there license levels required to connect to an on-prem gateway from Automate? The account in use currently has Microsoft Power Automate Free & Power Automate for Office 365 via an Office E1 license.

Thank You

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v-jefferni on at

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Hi @KeithD ,

You will need a premium license to access to on-prem data though gateway:

https://docs.microsoft.com/en-us/powerapps/maker/canvas-apps/gateway-management#prerequisites

https://community.powerbi.com/t5/Desktop/Powerapps-Gateway-issue/td-p/1688322

Hope this helps.

Best regards,

Community Support Team _ Jeffer Ni
If this post helps, then please consider Accept it as the solution to help the other members find it.

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KeithD 17 on at

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Thank you that makes sense, I will look at getting a Premium license on our main Power Automate account.

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