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Power Platform Community / Forums / Power Automate / PowerApps \ Automate n...
Power Automate
Answered

PowerApps \ Automate not seeing On-Prem Gateway

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Posted on by 17

Having looked at some similar questions on here i think this may be down to region \ environment settings across different applications but i don't want to dive in and break anything,

We have an On-Prem data gateway installed that services Power BI, has worked fine since install,

It is now visible to Apps or Automate

 

Power BI shows 'Date stored in' UK South

KeithD_0-1647518980357.png

 

Within Power Automate it shows as the environment being 'Company (Default)'

KeithD_2-1647518574750.png

The Gateway shows Power BI as 'Default Environment' & Apps \ Automate as 'UK South'

KeithD_1-1647518497059.png

 

To me the Gateway settings seem back to front for what the applications say and this is why im confused.

Can anyone clarify if this looks correct or what i need to change?

Are there license levels required to connect to an on-prem gateway from Automate? The account in use currently has Microsoft Power Automate Free & Power Automate for Office 365 via an Office E1 license.

 

Thank You

 

 

 

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  • Verified answer
    v-jefferni Profile Picture
    Microsoft Employee on at

    Hi @KeithD ,

     

    You will need a premium license to access to on-prem data though gateway:

    https://docs.microsoft.com/en-us/powerapps/maker/canvas-apps/gateway-management#prerequisites

    https://community.powerbi.com/t5/Desktop/Powerapps-Gateway-issue/td-p/1688322

     

    Hope this helps.

     

    Best regards,

    Community Support Team _ Jeffer Ni
    If this post helps, then please consider Accept it as the solution to help the other members find it.

     

  • KeithD Profile Picture
    17 on at

    Thank you that makes sense, I will look at getting a Premium license on our main Power Automate account.

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