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Email at specific timestamp

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Posted on 20 Sep 2024 19:20:29 by AK-05091755-0

I have a column in a sharepoint list that has a future time based on specific SLA's. How would I create a flow to send an email when that time is reached. Example) I have a request that's critical, which means it has an SLA of 2 hours. I have the column set to make a timestamp exactly 1 hour after the request is submitted. I need to send an email reminder when the current time reaches that 1 hour timestamp.

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Business Process Flows

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lbendlin 7,918 Super User 2025 Season 1 on 21 Sep 2024 at 19:46:11

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Email at specific timestamp

If you want something more efficient, run a daily flow that checks if anything is due the next day, and launches delayed child flows for these items.

NOTE: Neither Power Automate nor Email give any guarantee that their actions will happen at the exact time. Everything is subject to system availability.
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Michael E. Gernaey 42,613 Super User 2025 Season 1 on 21 Sep 2024 at 01:56:38

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Email at specific timestamp

Hi,

You would need to create a Scheduled Flow, and have that flow run at whatever the min interval is, for all reminders.

It may trigger every 1 minute or 10 minutes or whatever you need it do.

It would then have to do a Get Items, with a Filter on Time (those columns you mentioned)

It would then loop through all the Rows it returned, and have it check what Type of reminder it is (its a guess on my part what you want to do)

And then have it send the email for that row only to whomever it goes too

Thats' what I would do.