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Power Platform Community / Forums / Power Apps / We can't connect to se...
Power Apps
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We can't connect to service you need right now.check you network connection

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Posted on by 6

I am trying to sign in on PowerApps window editor but its giving me above error.on web I am able to connect fine without error. let me know if any one also seen this issur or error.

 

Thanks

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  • mcorning Profile Picture
    332 on at

    something has been wrong all week with web.powerapps.com. Normal Edge or Chrome calls return the 500 internal server error, so this issue is not your fault.

     

    the workaround is to start Edge InPrivate or incognito in Chrome. they assure us that they are working on a fix for us. Patience is a virtue. 

  • SamBI Profile Picture
    6 on at

    Still Having same issue. It's doesn't allow to sign in.

     

    Whenever I try to connect using PowerApp App on Windows 10 its ask for Work sing in and when I give that it gives below error.

     

     

    We can't connect to the service you need right now. check you network and try this again later.

     

     

     

     

     

  • mcorning Profile Picture
    332 on at

    i've been able to get in without that error since late last week. so let's look at two or three things:

     

    1) you are getting the error message when you try to go to http://web.powerapps.com/...

    2) if so, have you hit F12 to see what the network sniff is telling you?

     

    if the sniffer tells you the error message is actually an internal server error, then the problem is strange because one would expect everybody to see that 500 status code. therefore, it's more likely that it is local to your machine or network connection. even more likely something went wrong with your PowerApps subscription.

     

    Have you tried coming in to PowerApps through the 0365 portal? that way, you should already be authenticated, and if your O365 tenant has PowerApps, you should not see any issues due to subscription issues.

  • SamBI Profile Picture
    6 on at

    on portal its fine I can sign in and work fine. only  on windows 10 app I am getting this error.

  • mcorning Profile Picture
    332 on at

    ok, so how 'bout that network sniff...

  • v-monli-msft Profile Picture
    Microsoft Employee on at

    Hi Sam,

     

    Has the issue gone now? Any update?

     

    Regards,

    Mona

  • SamBI Profile Picture
    6 on at

    No.It doesn't seem to work.Nothing shows in logs too. But web interface works fine.Desktop app still doesn't allow signin.

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