Power Automate Automated Web Browser Error

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Posted on by Akiiii

Hello,

I would like to open new URU by click link on web page.

The action jumped new pages but showing white page only, does not show anything.

Also tried send keys and move mouse to the search icon then click. All sympthom is same. Move new page but always white. Need your advice for resolve the issue.

Thank you!

Akiiii

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Power Automate Desktop

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Srini007 3,327 Super User 2025 Season 2 on at

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Hi @Akiiii

Can you share a screenshot of your flow?

Which actions are you using

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Regards,

Srini

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Agnius Bartninkas Most Valuable Professional on at

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Instead of using the native Automation Browser, I would recommend using a proper browser with an extension, like Google Chrome, MS Edge, etc. PAD supports these, but you need to install the appropriate extension. You can do that via the designer by clicking Tools > Browser extensions:

The native Automation Browser runs on the Internet Explorer engine and is thus limited, and not supported by some pages.

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Akiiii 13 on at

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@Srini007

Thank you to your comment.
Hope this helps clarifying the situation.

<Flow>

<Error Message>

<Error Detail>
Correlation Id: 6e3234bc-8ce1-4c04-ac95-2629efe15805
Element not found: Microsoft.PowerPlatform.PowerAutomate.Desktop.Actions.SDK.ActionException: Element with selector 'div[Id="globalsubnavi"] > ul > li > a > img:eq(2)' not found. ---> Microsoft.Flow.RPA.Desktop.Modules.WebAutomation.Common.Exceptions.ElementNotFoundException: Element not found
at Microsoft.Flow.RPA.Desktop.UIAutomation.WebAutomation.Runtime.Extensions.WebAutomationResultExtensions.UnWrap[T](WebExecutionResult`1 result, String cssSelector, String option)
at Microsoft.Flow.RPA.Desktop.UIAutomation.WebAutomation.Runtime.Actions.LocalWebAutomationRuntime.ClickLinkOnWebPage(WebBrowserInfo webBrowserInfo, String cssSelectorOfElementToClick, String dialogButtonToPress, Boolean waitForPageToLoad, TimeSpan waitForPageToLoadTimeout, WebPageCourseOfActionIfDialogAppears courseOfActionIfDialogAppears, Boolean physicalMouseClick, MouseClickTypeEnum clickType, RectangleEdgePointEnum mousePositionRelativeToElement, Int32 offsetX, Int32 offsetY)
--- End of stack trace from previous location where exception was thrown ---
at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw()
at Microsoft.Flow.RPA.Desktop.UIAutomation.WebAutomation.Runtime.WebAutomationRuntimeRouter.Invoke(MethodInfo targetMethod, Object[] args)
--- End of stack trace from previous location where exception was thrown ---
at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw()
at System.Reflection.DispatchProxyGenerator.Invoke(Object[] args)
at generatedProxy_3.ClickLinkOnWebPage(WebBrowserInfo , String , String , Boolean , TimeSpan , WebPageCourseOfActionIfDialogAppears , Boolean , MouseClickTypeEnum , RectangleEdgePointEnum , Int32 , Int32 )
--- End of remote exception stack trace ---
at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw()
at Microsoft.Flow.RPA.Desktop.UIAutomation.Shared.Rpc.RpcDispatchProxy`1.GetRemoteResultOrThrow(ISerializer serializer, RPCMessage response, Type expectedResultType, Object additionalContext)
at Microsoft.Flow.RPA.Desktop.UIAutomation.Shared.Rpc.RpcDispatchProxy`1.Invoke(MethodInfo targetMethod, Object[] args)
--- End of stack trace from previous location where exception was thrown ---
at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw()
at System.Reflection.DispatchProxyGenerator.Invoke(Object[] args)
at generatedProxy_3.ClickLinkOnWebPage(WebBrowserInfo , String , String , Boolean , TimeSpan , WebPageCourseOfActionIfDialogAppears , Boolean , MouseClickTypeEnum , RectangleEdgePointEnum , Int32 , Int32 )
at Microsoft.Flow.RPA.Desktop.Modules.WebAutomation.Actions.WebAutomationRuntimeServiceProxy.<>c__DisplayClass7_0.<ClickLinkOnWebPage>b__0(IWebAutomationRuntime s)
at Microsoft.Flow.RPA.Desktop.Modules.WebAutomation.Actions.WebAutomationRuntimeServiceProxy.<>c__DisplayClass34_0.<ExecuteSafe>b__0(IWebAutomationRuntime s)
at Microsoft.Flow.RPA.Desktop.Modules.WebAutomation.Actions.WebAutomationRuntimeServiceProxy.ExecuteSafe[T](Func`2 action, TimeSpan timeout)
at Microsoft.Flow.RPA.Desktop.Modules.WebAutomation.Actions.WebAutomationRuntimeServiceProxy.ExecuteSafe(Action`1 action, TimeSpan timeout)
at Microsoft.Flow.RPA.Desktop.Modules.WebAutomation.Actions.WebAutomationRuntimeServiceProxy.ClickLinkOnWebPage(WebBrowserInfo webBrowserInfo, String cssSelectorOfElementToClick, String dialogButtonToPress, Boolean waitForPageToLoad, TimeSpan waitForPageToLoadTimeout, WebPageCourseOfActionIfDialogAppears courseOfActionIfDialogAppears, Boolean physicalMouseClick, MouseClickTypeEnum clickType, RectangleEdgePointEnum mousePositionRelativeToElement, Int32 offsetX, Int32 offsetY)
at Microsoft.Flow.RPA.Desktop.Modules.WebAutomation.Actions.ClickBase.<Execute>b__37_0(IWebAutomationRuntime s)
at Microsoft.Flow.RPA.Desktop.Modules.WebAutomation.Actions.WebAutomationActionBase.<>c__DisplayClass5_0.<PerformWebAutomationWithLogging>b__0(IWebAutomationRuntime s)
at Microsoft.Flow.RPA.Desktop.Modules.WebAutomation.Actions.WebAutomationActionBase.PerformWebAutomationWithLogging[T](Func`2 action, WebAutomationRuntimeLogData requestData, Func`3 resultData)
at Microsoft.Flow.RPA.Desktop.Modules.WebAutomation.Actions.ClickBase.Execute(ActionContext context)
--- End of inner exception stack trace ---
at Microsoft.Flow.RPA.Desktop.Modules.WebAutomation.Actions.ClickBase.Execute(ActionContext context)
at Microsoft.Flow.RPA.Desktop.Robin.Engine.Execution.ActionRunner.Run(IActionStatement statement, Dictionary`2 inputArguments, Dictionary`2 outputArguments)

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Akiiii 13 on at

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@Agnius

I have these estentions.
Do I need to take further action for always use Google Chrome, MS Edge when I open new URL by UI tool?

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Verified answer

Agnius Bartninkas Most Valuable Professional on at

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You need to use a Launch new {Browser} action, like Launch new Chrome or Launch new Microsoft Edge to actually launch the browser and open the URL.

As to the error you posted there, it is related to the page not loading. The reason why it doesn't load, might be that the page is slow, or it might also be that it's not really supported by the Automation Browser. So, try using a different browser, like Chrome or Edge and see if that solves the problem.

Further actions you've used up until this point should generally work with any browser.

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If I have answered your question, please mark it as the preferred solution. If you like my response, please give it a Thumbs Up.

I also provide paid consultancy and development services using Power Automate. If you're interested, DM me and we can discuss it.

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Akiiii 13 on at

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@AGNI
Appreciated to your advice!!
I could click URL and success to jump to next page:)

Regards
Akiiii

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