web
You’re offline. This is a read only version of the page.
close
Skip to main content

Announcements

News and Announcements icon
Community site session details

Community site session details

Session Id :
Power Platform Community / Forums / Power Automate / Send Email from Shared...
Power Automate
Answered

Send Email from Shared Mailbox Failing

(0) ShareShare
ReportReport
Posted on by 3,519 Super User 2024 Season 1

phipps0218_0-1663077591429.png

Anyone able to advise?

Categories:
I have the same question (0)
  • Pstork1 Profile Picture
    69,033 Most Valuable Professional on at

    The error suggests you need to check the email address of the shared mailbox you are using.  Are you sure the address is for a shared mailbox and not just for a regular mailbox that has been shared with someone?  They aren't the same thing.

  • MVP-Phipps Profile Picture
    3,519 Super User 2024 Season 1 on at

    Thanks Paul, I have checked with the client and awaiting a response. Is there a way I could test to find out what type the account it?

  • sorrera Profile Picture
    22 on at

    I could never get this to work. However you can use the normal send email and put your shared mailbox name in the "To" field.

    As long as you have access to the shared mailbox, this works flawlessly.

  • Verified answer
    MVP-Phipps Profile Picture
    3,519 Super User 2024 Season 1 on at

    I have solved this issue. It was due to permission of the sharedmailbox.

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

Introducing the 2026 Season 1 community Super Users

Congratulations to our 2026 Super Users!

Kudos to our 2025 Community Spotlight Honorees

Congratulations to our 2025 community superstars!

Leaderboard > Power Automate

#1
Haque Profile Picture

Haque 286

#2
David_MA Profile Picture

David_MA 256 Super User 2026 Season 1

#3
Expiscornovus Profile Picture

Expiscornovus 225 Most Valuable Professional

Last 30 days Overall leaderboard