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Convert File (Word to PDF) doesn't work anymore

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Posted on by ClaesJeanYves

Hello,

Since Friday, the Convert File connector of Ondrive does not work anymore.
Is there a recent update of this connector that causes this bug because before it worked. Capture d’écran 2022-09-12 à 11.20.38.png

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Gines 53 on at

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I have the same problem since Friday but with the Word Online connector "Convert Word to PDF". I have logged a case with Microsoft and they have told there is an outage with the convert to PDF action. Still waiting for an update when it will be solved.

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conroy9068 10 on at

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Having the same issue,

Im not using OneDrive, just SharePoint. Getting this error message

There was an error accessing the file. Please try again or select a different file.
clientRequestId: 0389ea16-4efb-4788-93e0-cd95d018e95b

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ClaesJeanYves 14 on at

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Sorry, I forgot to thank you for the info 😉

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Gines 53 on at

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I'm also not using Onedrive but only SharePoint, but MS Support explained that Onedrive is the cause of the issue for converting to PDF, but unfortunately, we need to wait for a fix:
"we will be transferring the case to Onedrive team as informed this is a known issue and we don’t have a fix for ETA for now, we will keep you posted about the updates."

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conroy9068 10 on at

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@Gines thank you for the update

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guilhem7 4 on at

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Same problem here, i ve 4 flows impacted to convert invoices of company. Please fix it quickly we have big impact on our invoicing system.

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conroy9068 10 on at

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My flows are back up and running

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ClaesJeanYves 14 on at

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Thanks, I have tried it and it works for me too

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Community Power Pla... on at

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convert to PDF isnt working
is there a Problem again?

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