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Emails are coming from SharePoint Online (no-reply@sharepointonline.com) even if specifying the 'From' to Distribution Email group.

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Posted on by Ashrestha

DL = Distribution Group Email

I am using Send Https SharePoint Online trigger to send email to my users and I saw a change of behaviors on how the email is sent out now.

In the past by using this trigger and specifying the 'From' to a DL group, Even thou the email was sent from (no-reply@sharepointonline.com), the Title of the email use to come from that DL email group (See snapshot below) but now it says SharePoint Online. How can I change the behavior so that the Title of the email is shown as it came from that DL email group.

Here is the before and after screen shot of the email that I use to send to the users.

Before: I had specify the 'From' type to Web Dev email and it came from web dev even if it was sent from SharePoint online.

After: Now, even specifying the 'From' Type to web dev, it shows SharePoint online and its confusing to the users.

My Power automate:

How can I fix it??

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SudeepGhatakNZ 14,396 Most Valuable Professional on at

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@Ashrestha ,

I have experienced that the From header doesn't work even if you try to enforce it. It works in On-prem but nor in SPO. I found this back when I was struggling with this issue. Let me know if you find a solution.

sharepoint online - SP.Utilities.Utility.SendEmail Change "From" display text - SharePoint Stack Exchange

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Ashrestha 12 on at

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Thanks @SudeepGhatakNZ for your prompt response. Like I said, It was working for me a month ago and now suddenly I see this change so I am struggling to figure this out. If I find a work around, I will post it here.

Please keep me informed as well if you find any alternative solution for this issue.
Thanks again.

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Eric-Vana 5 on at

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We are seeing the same issue it was fine until December 1st, now the From text is ignored and confusing users.

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joseluisharo 4 on at

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I am facing the same issue, all emails are showing the same From information as "SharePoint Online" which is significantly confusing users. Did anybody find any possible workaround?

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JA-08101705-0 14 on at

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We have had the same problem for a few days 😣

Any workaround?

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username_1 5 on at

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Same issue for us, but it is not only related to Power apps, but in general in Sharepoint Online 2013

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VictorIvanidze 13,079 on at

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You can modify your flow by changing the action that sends a message.
If you don't want to change the flow, you can use a third-party address rewriting service that will change the display name in the From: field..

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Community Power Pla... Microsoft Employee on at

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Same issue occurring for me since last couple of days is there some Microsoft update because of that this has happened

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Vidushi2Chau 4 on at

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I am facing the same problem, all of our emails are now showing FROM as SharePoint online instead of from the site name. Please suggest me if anybody knows the issue.

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VictorIvanidze 13,079 on at

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Use the action "Send an email (V2)" instead of the "Send an HTTP request to SharePoint" action.

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